A Label tagged to a conversation help the analyst identify the criticality and the action needed for the bot. On the Conversation History dashboard, you can create custom labels for a conversation. Learn more.
- GETTING STARTED
- Kore.ai XO Platform
- Virtual Assistants Overview
- Natural Language Processing (NLP)
- Concepts and Terminology
- Help & Learning Resources
- Quick Start Guide
- Release Notes
- Request a Feature
- CONCEPTS
- Design
-
- Storyboard
- Dialog Tasks
- Knowledge Graph
- Alert Tasks
- Small Talk
- Digital Skills
- Session and Context Variables
- Context Object
- Train
- Intelligence
- Test & Debug
- Deploy
- Analyze
- Smart Bots
- Universal Bots
- Store
- Manage Assistant
- HOW TOs
- Build a Travel Planning Assistant
- Build a Banking Assistant
- APIs & SDKs
- API Reference
- SDK Reference
- ADMINISTRATION
- Introduction to Admin Console
- Administration Dashboard
- User Management
- Assistant Management
- Enrollment
- Security & Control
- Cloud Connector
- Analytics
- Billing