OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Creating a Simple Bot
SKILLS
Storyboard
Dialog Task
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Overview
Configuring Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub-Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Versioning
Collaborative Development
Plan Management
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Creating a Simple Bot
Creating a Banking Bot
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
Update Balance Task
Transfer Funds Task
RELEASE NOTES
  1. Home
  2. Docs
  3. Virtual Assistants
  4. Overview
  5. How to Access Bot Builder

How to Access Bot Builder

Kore.ai Bots platform enables you to launch enterprise-grade, AI-enabled conversational chatbots using Bot Builder; an intuitive graphical interface for building, training, testing, and monitoring bots.

Whether you are looking to build a complex Bot that has to make multiple calls to your backend systems with conditional routing, or a Bot that sends contextual notifications to your users, or even a Bot that responds to their queries, Bot building has never been easier.

Accessing Bot Builder

To access the Kore.ai Bot Builder platform, visit https://bots.kore.ai/. You will be directed to the login page.

You can sign up for Kore.ai Bot Builder in any of the following two ways:

  • Create a new account: Bot Builder allows any user to sign up for the platform using their email address. You can sign up to create a personal account or even take the lead in setting up your enterprise’s account in Kore.ai. After you sign up for the account, you automatically become the account’s Admin, which allows you to invite other users to the account.
  • Join an existing enterprise account: If your enterprise is already on Kore.ai, you can become a part of the account in one of the following ways:
    • Your enterprise account’s Bots Admin sends you an invite. If you haven’t already received the invitation email, reach out to your Bots Admin for access.
    • You can sign up using your enterprise email account and you are prompted to either join the enterprise network or create your own personal account.

New Account Sign-up

To sign up for a new Bot Builder account, follow the below steps:

  1. Go to https://bots.kore.ai/botbuilder/login.
  2. On the Sign-up page, enter the email ID in the Enter your email field.
    Note: If the email address is already registered, the platform initiates the sign-in workflow and prompts for the password.
  3. Enter all the other details to create the account.
    Note: The account you create is identified by the Company/Account name. When you invite other users to the account, the email includes this name.
  4. Click Sign up. A confirmation email is sent to the email address entered. Confirm the link to sign in to the new account. Once you confirm the link, your account is created.

Landing Page

After you sign in to Kore.ai Bot Builder, you are directed to the landing page. From this page you can access various Kore.ai platform offerings:

  1. Virtual Assistants – Design, build, test, and deploy AI-powered chatbots. This is selected by default. Refer here for more.
  2. Process Apps – Build multi-step and multi-user workflows for automating internal and external processes, for example, expense reimbursement, leave approval, etc. Refer here for more.
  3. Data – Define Data Tables, Table Views, and manipulate them from your Virtual Assistants and Process Apps. Thus taking care of your data needs, without having to depend on external services. Refer here for more.
  4. Explore Store – Explore and import template bots from Kore.ai’s online marketplace that run on the Kore.ai platform. Refer here for more.

Inviting User – Bot Admin

Account administrators can add other enterprise users to the bot account by inviting them from the Bots Admin portal.
To invite users to your Kore.ai Bot Builder account, follow the below steps:

  1. Sign in to the Bots Admin portal.
  2. On the left pane, select Enrollment > Invite.
  3. Enter the email IDs of the users you want to invite.
  4. Click Send Invitation. An invitation email is sent to these users.
  5. When the invited user accepts the invitation, they are redirected to the Sign-up page.
    • If the user is new to the platform, they need to enter the required details shown in step 3 to complete the registration.
    • If the user’s email address is already registered on the platform, the user is prompted to enter the password to sign in.
Note: At this point, the user can only access bots built in this account and can not build bots from the Bot Builder for this account.

Giving Access to Bot Builder

After a user is invited to an account, the administrator can enable Bot Builder access to these users. To give Bot Builder access to an account user, follow the below steps:

  1. Sign in to the Bots Admin portal.
  2. On the left pane, select User Management > Users.
  3. On the Manage Users window, select the users to whom you want to assign the Bot Builder Access.
  4. From the Actions drop-down list, select Bot Builder Access and click Apply.

Note: Bot Builder access provided from an account gives permission to build and manage bots only in that account.
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