Overview

Navigation Changes in v9.0

This document is aimed at giving you an overview of the virtual assistant platform as a guide to the various feature offerings. Legacy UI The legacy Bot Builder has the left navigation menu which slides out on hover. New UI The new Bot builder has the elements categorized into main…

Chatbot Overview

Communication has been the essence of life from the beginning of times. With the evolution of technology, mode, and style of communication have also evolved. In the early days, conversations were restricted to verbal and textual interaction between humans. These interactions are usually guided by emotions, context, and awareness of…

Creating a Simple Bot

After you have signed up with the Kore.ai Bots platform, the next step is to create a bot. Before you create a bot, it is recommended to go through the basics of bot-building from this link. You can follow the steps given in this document to build the bot at…

Working with Kore.ai Bot Builder

After you sign in to Kore.ai Bot Builder, you are directed to the landing page. Bot Builder Landing Page On the landing page, you can perform the below-listed actions: Access the Virtual Assistants or bots in your account: View the Recently Visited bots. View All Bots which includes My Bots…

Bot Types

The following are the different bot types supported by Kore.ai: Standard Bots Standard Bots are the most common type of bots. Using these, you can create dialog, alert, action, information tasks, and knowledge graph, as well as flows that map one task to another. For more information, refer to Defining…

Natural Language Processing (NLP)

Kore.ai virtual assistant platform enables one to build a conversational AI virtual assistant. Conversational AI is all about enabling a machine to have natural conversations with users. The key for a conversational bot to understand human interactions lies in its ability to identify the intention of the user (Intent Detection),…

Using the Dialog Builder Tool

This topic describes the user interface for creating a conversational flow between a user and a Bot in a dialog task using the Dialog Builder tool in Kore.ai Bot Builder. The following sections detail the properties for this node in the new dialog builder, introduced in v9.0 of the platform.…

Bot Tasks

Kore.ai Bots platform supports the following types of tasks with different use cases: The following Bot tasks are available on the Kore.ai Bots Platform: Dialog Tasks Consists of multiple intents, sub-intents, and component nodes to conduct a complex conversational flow between a user and the bot. Know More Simple Tasks…

Kore.ai Conversational Platform

Kore.ai Conversational Platform is an end-to-end platform to build, train, analyze, and manage enterprise-ready bots. It provides tools, processes, and methods to develop business-ready Chatbots or Virtual Assistants. The Kore.ai Bots Platform provides enterprises every necessary component to design, build, test, and deploy AI-powered chatbots. This one-stop solution provides a…

How to Access Bot Builder

Kore.ai Bots platform enables you to launch enterprise-grade, AI-enabled conversational chatbots using Bot Builder; an intuitive graphical interface for building, training, testing, and monitoring bots. Whether you are looking to build a complex Bot that has to make multiple calls to your backend systems with conditional routing, or a Bot…
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