This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.0.x of the platform.
v8.0.08 Jan 9th 2021
Minor Update
This update was mainly aimed at addressing some minor bugs.
Following is a list of few updates.
Feature | Enhancement |
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Natural Language | |
NLP Configurations |
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v8.0.07 Dec 26th 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
Following is a list of few updates.
Feature | Enhancement |
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Natural Language | |
Entity Processing |
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NL Behavior |
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Miscellaneous |
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v8.0.06 Dec 12th 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
Following is a list of few updates.
Feature | Enhancement |
---|---|
Natural Language | |
Negation of Intents | The negation of trained intents will be ignored by the platform, for example, “I don’t want to transfer funds” will not trigger the intent “Transfer Funds”. Support to this feature has been extended to Spanish language. |
v8.0.05 Dec 6th 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
v8.0.04 Nov 28th 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
Following is a list of few updates.
Feature | Enhancement |
---|---|
Bot Builder | |
Bot Import & Export | The enableNegativePatterns flag will now be part of ‘NLP Settings’ under ‘NLP Data’ in the exported and imported bot definitions. This flag is used to check if the Negative Patterns are enabled/disabled in the Bot. Prior to this patch, this flag was part of ‘NLP Settings’ under ‘NLP Data’ in the imported bot definitions and ‘Bot Setting’ under ‘Setting’ in the exported bot definitions. This change is aimed at streamlining the functionality and might result in the failure to the incremental import of a bot from an export file generated before v8.0.04. |
v8.0.03 Nov 21st 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
v8.0.02 Nov 14th 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
Following is a list of few updates.
v8.0.01 Nov 7th 2020
Minor Update
This update was mainly aimed at addressing some minor bugs.
Following is a list of few updates.
Feature | Enhancement |
---|---|
Natural Language | |
k-fold cross validation | A minimum of 250 ML utterances are needed for effective performance of k-fold validation. This number can be customized via ML config for on-prem installations. This was implemented to address the issue of high CPU utilization of ML server. Know more. |
v8.0.00 Oct 31st 2020
Major Release
Following is a list of feature enhancements addressed in this release.
Feature | Enhancement |
---|---|
Bot Builder | |
Storyboard | The storyboard experience has been enhanced with the ability to link scenes from another story; ability to access version history and revert to a previous version; enhanced comment behavior for better collaboration; ability to add tags to Notes, change the background image of the Preview page, and support for image template and more. Learn More. |
Small Talk | Small Talk improvements include the identification of Small Talk intents in batch testing (know more) and access to the contextual information from the user’s utterance (know more). |
Bot Import | Bot Import functionality has been enhanced to completely override the bot definition in the in-development copy with the definition present in the import file with an option to auto-publish the bot post successful bot import. Learn more. |
Bot Versioning | Bot Versions can now be exported. Learn more. |
Universal Bot | Universal Bot enhancements include event handling; Fallback bots; Inclusive bots; training utterances per linked bot; in-context linked bot’s information and more. Learn More. |
Variable Management | To facilitate the loading of only relevant variables while executing specific components for improving the bot’s performance and response times. Learn more. |
Miscellaneous |
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Feature | Enhancement |
---|---|
Natural Language | |
NL enhancements include validation of the machine learning model using K-fold cross-validation metrics (know more); training of intent and trait models using the skip-gram algorithm (know more); additional configurations for the NL engines (know more). | |
Knowledge Graph | Document Annotation Tool (know more); context output and input pre-conditions for Organizer nodes (know more); the Knowledge Graph Analyzer to support multi-word synonyms; inclusion of Knowledge Graph’s Training status in the Status Docker (know more); Knowledge Graph related API to fetch FAQs and APIs related to Knowledge Extraction. |
Entity Processing | Inclusion of confidence scores for entities identified in testing results – utterance and batch (for CRF model) (know more); Entity rules for additional processing hints and validations (know more); Composite Entity enhancement to handle JSON objects as the input (know more); Amend Entity support for Hidden entities; entity identification in Batch Tests and Utterance Testing when the entity order is not provided. |
NL Behavior |
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Feature | Enhancement |
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Bot Analytics | |
Containment Metrics | This is a one-stop place for sessions trend with the breakup of self-service, drop-off, and agent sessions along with insights into tasks and intents used in these sessions. Learn more. |
Conversation Sessions |
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Conversation History | View complete user information while reviewing the Conversation History. |
Miscellaneous |
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Feature | Enhancement |
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Language Support Updates | |
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Channel Enablement | |
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Enterprise Features | |
Security & Performance | TLS support for Redis; Encryption of RabbitMQ payload; MySQL, Node.js have been upgraded. |