Kore.ai Experience Optimization Platform
Access all resources to learn and build apps on the Kore.ai Experience Optimization Platform. Explore the API Guides and How-tos to understand the concepts.
Virtual Assistants
Bot Builder
Enhance your virtual assistant building capability by understanding the various nuances of the platform like dialog tasks, alert tasks, knowledge tasks, UI Forms, Digital Views, and more.
Natural Language
Take advantage of Kore.ai’s hybrid approach to Natural Language Processing in achieving a near-human conversation experience for your virtual assistant.
Test & Debug
Anticipate every need of the user and test your assistant thoroughly using Utterance Testing and intensively using Batch Testing.
Bot Intelligence
Enhance your bot intelligence for a near-human conversation experience using Dialog Management, Context Management, Sentiment Analysis, and more.
Channel Enablement
Take advantage of the wide range of platform-supported channels to host the virtual assistant and take advantage of the unique features of each channel.
Publish
Take advantage of the easy Publish option and offer the assistant for public usage without missing any finer details.
Process Apps
Process App Builder
Enhance your process app building by understanding the various nuances of the platform like Flow builder, Digital Forms, Access Control, and more.
Channel Enablement
Take advantage of platform-supported channels by letting your users interact with the process app from email/slack/ms teams.
Simulate Process App
Anticipate every step and test the access control of your process app thoroughly by delivering the notifications/tasks on the channel of choice.
Self-service portal
Take advantage of the self-service portal to submit the requests or act on the process app tasks assigned.
Publish
Take advantage of the easy publish option and offer the process app for enterprise and public usage.
