Kore.ai Experience Optimization Platform

Access all resources to learn and build apps on the Kore.ai Experience Optimization Platform. Explore the API Guides and How-tos to understand the concepts.

Virtual Assistants

Bot Builder

Enhance your virtual assistant building capability by understanding the various nuances of the platform like dialog tasks, alert tasks, knowledge tasks, UI Forms, Digital Views, and more.

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Natural Language

Take advantage of Kore.ai’s hybrid approach to Natural Language Processing in achieving a near-human conversation experience for your virtual assistant.

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Test & Debug

Anticipate every need of the user and test your assistant thoroughly using Utterance Testing and intensively using Batch Testing.

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Bot Intelligence

Enhance your bot intelligence for a near-human conversation experience using Dialog Management, Context Management, Sentiment Analysis, and more.

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Channel Enablement

Take advantage of the wide range of platform-supported channels to host the virtual assistant and take advantage of the unique features of each channel.

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Publish

Take advantage of the easy Publish option and offer the assistant for public usage without missing any finer details.

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Process Apps

Process App Builder

Enhance your process app building by understanding the various nuances of the platform like Flow builder, Digital Forms, Access Control, and more.

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Channel Enablement

Take advantage of platform-supported channels by letting your users interact with the process app from email/slack/ms teams.

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Simulate Process App

Anticipate every step and test the access control of your process app thoroughly by delivering the notifications/tasks on the channel of choice.

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Self-service portal

Take advantage of the self-service portal to submit the requests or act on the process app tasks assigned.

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Publish

Take advantage of the easy publish option and offer the process app for enterprise and public usage.

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Data

Data Tables

Use tables for persistent custom data and retrieve it whenever needed.

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Data Views

Create custom datasets by joining one or more Data Tables.

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Apps

Secure data access from data tables and data views.

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Administration

User Management

Control who can access the platform.

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Role Management

Organizing the developer community based on the scope of their work.

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Security & Controls

Secure your platform by defining password policies, SSO and more.

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