OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Creating a Simple Bot
SKILLS
Storyboard
Dialog Task
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Overview
Configuring Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub-Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Versioning
Collaborative Development
Plan Management
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Creating a Simple Bot
Creating a Banking Bot
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
Update Balance Task
Transfer Funds Task
RELEASE NOTES
  1. Home
  2. Docs
  3. Virtual Assistants
  4. Bot Store
  5. Adding Bots
  6. Adding an Aha Bot

Adding an Aha Bot

Kore.ai provides integration for a built-in Aha Bot that you can use to display message notifications and execute tasks directly from the Kore.ai application. To use the Aha Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access Aha, and the notification messages that you want. This topic describes the Aha built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for Aha

DIYAhaLogo
Aha is a web-based product management tool and road mapping software for agile product managers. This Bot enables your team to collaborate on ideas, features, and to-dos.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Project Management – This Bot is available in the Kore.ai application in the Project Management category.

Configuring Aha 

To configure web service tasks, you need to add the Aha Bot from the Kore.ai Marketplace tab in the Kore.ai application, and then setup the task.
To setup an Aha task, enter the Aha URL for your company, for example, MyCompanyName.aha.io, your Aha account ID, your password, and then click Connect to Aha.
After you are connected, you can perform tasks for Aha directly from the Kore.ai application and setup message notifications to get notified in the Kore.ai application when an event occurs in Aha.
The following table describes Aha tasks that you can integrate with Kore.ai.

TASK TO CONFIGURE THIS TASK…
Get Feature Details In the Perform Task dialog,

  • select an Account
  • select a Product
  • and then search for a Feature.

In a space room, you can enter the @aha getdetails Bot command to invoke and configure this task.

Update an Initiative In the Perform Task dialog,

  • select an Account
  • select a Product
  • select an Initiative
  • optionally enter a Name
  • optionally enter a Description
  • and then optionally select a Status.

In a space room, you can enter the @aha updateintv Bot command to invoke and configure this task.

List Project Ideas  In the Perform Task dialog,

  • select an Account
  • and then select a Product.

In a space room, you can enter the @aha listprjtideas Bot command to invoke and configure this task.

Delete an Idea In the Perform Task dialog,

  • select an Account
  • select a Product
  • and then search for an Idea.

In a space room, you can enter the @aha deleteidea Bot command to invoke and configure this task.

Comment on a Feature  In the Perform Task dialog,

  • select an Account
  • select a Product
  • search for a Feature
  • and then enter a Comment.

In a space room, you can enter the @aha commentfeature Bot command to invoke and configure this task.

Delete a Feature  In the Perform Task dialog,

  • select an Account
  • select a Product
  • and then search for a Feature.

In a space room, you can enter the @aha deletefeature Bot command to invoke and configure this task.

Update a Feature  In the Perform Task dialog,

  • select an Account
  • select a Product
  • search for a Feature
  • optionally enter a Name
  • optionally select a Status
  • optionally enter a Description
  • optionally select an Assignee
  • optionally select a Start Date
  • optionally select an End Date
  • and then optionally select an Initiative.

In a space room, you can enter the @aha updatefetr Bot command to invoke and configure this task.

Update an Idea In the Perform Task dialog,

  • select an Account
  • select a Product
  • search for an Idea
  • optionally enter a Name
  • optionally enter a Description
  • optionally select a Status
  • optionally select a Visibility
  • optionally select a Feature
  • and then optionally select an Assignee.

In a space room, you can enter the @aha updateidea Bot command to invoke and configure this task.

Delete an Initiative In the Perform Task dialog,

  • select an Account
  • select a Product
  • and then select an Initiative.

In a space room, you can enter the @aha deleteinitiative Bot command to invoke and configure this task.

Get Feature List by Release  In the Perform Task dialog,

  • select an Account
  • select a Product
  • and then select a Release.

In a space room, you can enter the @aha getlist Bot command to invoke and configure this task.

Add a To-Do on a Feature In the Perform Task dialog,

  • select an Account
  • select a Product
  • search for a Feature
  • enter a Title
  • optionally enter a Description
  • optionally select an Assignee
  • and then select a Due Date.

In a space room, you can enter the @aha addtodo Bot command to invoke and configure this task.

Create a Feature  In the Perform Task dialog,

  • select an Account
  • select a Product
  • select a Release
  • optionally enter a Name
  • select a Type of feature
  • select a Status
  • optionally enter a Description
  • optionally select an Assignee
  • optionally select a Start Date
  • optionally select an End Date
  • and then optionally select an Initiative.

In a space room, you can enter the @aha createfeature Bot command to invoke and configure this task.

Comment on Idea  In the Perform Task dialog,

  • select an Account
  • select a Product
  • search for an Idea
  • and then enter a Comment.

In a space room, you can enter the @aha commentidea Bot command to invoke and configure this task.

Add an Idea  In the Perform Task dialog,

  • select an Account
  • select a Product
  • enter a Name
  • enter a Description
  • select a Status
  • and then optionally select a Visibility.

In a space room, you can enter the @aha addanidea Bot command to invoke and configure this task.

You can setup message notifications to your Kore.ai account using a Aha web service. Click , click Get notified when…, and then click one of the Aha web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Idea Updates In the Setup Task dialog,

  • select an Account
  • select a Product
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section.
Initiative Updates In the Setup Task dialog,

  • select an Account
  • select a Product
  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section.
Feature Updates In the Setup Task dialog,

  • select an Account
  • select a Product
  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section.

Next Steps

After Aha is configured as web service, when any of the events occur in Aha, a message is displayed on the Bots tab in the Messages section for the Kore.ai account.

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