Bots

Record Conversations

While building your bot, there will be multiple scenarios that you would be testing. Chances are that there will be a successful scenario(s) which needs to be checked with every change/update you make to the bot. Recording such successful conversations with the bot will help in future regression testing scenarios.…

Talk to Bot

After you have defined your bot and configured one or more tasks, you should test your settings before you publish your NLP-enabled bot. Bot owners and developers can chat with the bot in real-time to test recognition, performance, and flow as if it were a live session. To test your…

Creating a Simple Bot

Once you have signed up with the Kore.ai Bots Platform, the next step would be to create a Bot. Before diving into Bot creation, it is advisable to go through the basics of Bot building from this link. You can follow the steps given in this document to build the…

Adding the Mattermost Channel

You can connect Kore.ai bots to your Mattermost account using either: (NOTE: Before you begin, ensure that you have access to the administrative functions of your Mattermost account) Webhook based integration or WebSocket based integration. WebHook based Integration Step 1: Setup Outgoing Webhook Login to your Mattermost account From the…

Adding the Hangouts Chat Channel

To launch your bot on Hangouts Chat, you would need to: Enable ‘Hangouts Chat API’, Create a Service Account, and Set up the integration. Step 1: Enable ‘Hangouts Chat API’ Login to Google Developer Console. Click ‘Enable APIs and Services’. Search and select ‘Hangouts Chat API’. Click the ‘Enable’ button.…

Ranking and Resolver

The Kore.ai NLP engine uses Machine Learning, Fundamental Meaning, and Knowledge Graph (if any) models to match intents. All the three Kore.ai engines finally deliver their findings to the Kore.ai Ranking and Resolver component as either exact matches or probable matches. Ranking and Resolver determines the final winner of the…

Working with Kore.ai Bot Builder

When you sign in to Kore.ai Bot Builder, you will be directed to the landing page. Bot Builder Landing Page You can use this screen to: view all the Bots developed by you; view the Bots shared with you for development by the codevelopers from your account; create a New…

Bots Platform v6.3

In this page: v6.3 release highlights, v6.3.1 release highlights. Bot Builder v6.3.0 The feature enhancements in this release make Kore.ai Bots Platform more open and extensible by providing greater access to platform APIs while streamlining elements of the bot development lifecycle. This release also includes major additions to dialog tasks,…

Enabling 2-way SSL for Service nodes

2-way SSL authentication is a certificate-based mutual authentication protocol that refers to two parties authenticating each other by verifying the provided digital certificate so that both parties are assured of the others' identity. It refers to a client (web browser or client application) authenticating themselves to a server (website or…

Bot Management

The topics dealt with in this section include Importing and Exporting Bots, Deleting Bots, and viewing Bot change logs. You might want to refer to Bot Variables and how these can be managed. Refer here for more. Importing and Exporting Bots Kore.ai allows you to export and import a bot's…