Knowledge Task

Knowledge Ontology

Kore.ai Knowledge Graph helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs. Instead, Knowledge Collection enables you to create an ontological structure of key domain terms and associate them with…

Knowledge Extraction

The Knowledge Graph Extraction Service enables you to effortlessly move your enterprise’s existing Frequently Asked Questions- FAQ content - into bot ontology. The feature supports the extraction from unstructured content such as web pages and PDF documents as well as from structured content such as CSV files. After completing the…

Importing and Exporting Bot Ontology

You can build a Bot Ontology in a CSV or JSON file and upload it to a bot to create your Knowledge Graph. Similarly, you can export existing Bot Ontology to CSV or JSON. Exporting an ontology helps you edit it in a spreadsheet or import it to another Bot.…

Knowledge Collection

Kore.ai Knowledge Graph helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs. Instead, Knowledge Collection enables you to create an ontological structure of key domain terms and associate them with…
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