Bot Management

The Kore.ai Platform supports e-commerce journeys for subscriptions to various plans. It supports a pay-as-you-go model where you can start using the platform with free sessions. After the free sessions, you can reload your accounts with reasonable amounts (starting from $100), and be charged only for the consumed sessions.  Usage…

Collections enable you to store multiple value sets for Environment Variables so that you can select the appropriate variable set while promoting the bot definition to a different environment without manual intervention. Note: This feature was enabled in v8.1 of the platform and is available only for the on-prem installation.…

Chances are you have defined tens or hundreds of (Environment or Content) variables and used them in the bot definitions. These variables could have been used in defining text prompts or messages, JavaScript, transitions, and service call definitions. Loading all these variables for every single task irrespective of their usage…

Very often, as part of the development, you may want to mark specific stages of development as versions. The reasons could be as varied as: creating a version of the bot before proceeding to subsequent changes; to preserve a fully tested version till the production release while continuing to work…

Bot variables help you capture values that are commonly used by different tasks, nodes, and other bot elements. You can configure a bot variable as a key-value pair once in the bot settings and substitute key with value at runtime during the conversation flow. By capturing frequently used values in…

The topics dealt with in this section include Importing and Exporting Bots, Deleting Bots, and viewing Bot change logs. You might want to refer to Bot Variables and how these can be managed. Refer here for more. Importing and Exporting Bots Kore.ai allows you to export and import a bot's…