Channel Enablement

Adding the Hangouts Chat Channel

To launch your bot on Hangouts chat, you must: Enable Hangouts Chat API Create a Service Account Set Up the Integration. Enable Hangouts Chat API Log in to Google Developer Console. Click Enable APIs and Services. Search and select Hangouts Chat API. Click Enable. On enabling the API, you are…

Adding WebHook as a channel

Webhook channel provides a generic webhook integration to connect your bot with any external communication systems. Kore.ai platform provides standard request and response APIs to send and receive text messages. End user’s input through a voice, keypad, or any other means must be converted to plain text before it is…

Adding RingCentral Glip as a channel

To set up RingCentral Glip as a channel, you must create an app in Ringcentral’s Developer Portal and enable a webhook for the platform to receive messages. To add RingCentral Glip as a channel for your bot, you must: Create RingCentral App - To enable RingCentral as a channel for…

Adding the Amazon Alexa Channel

To add Amazon Alexa as a channel to your Kore.ai bot, you must extract supported Dialog Tasks of this bot from the Configurations tab and add to your Amazon Alexa’s Skills. Additionally, you must configure your bot’s Webhook URL as your Alexa Skill Set’s Service Endpoint for the platform to…

Adding the Twilio Voice Channel

To add Twilio Voice as a channel to your Kore.ai bot, you must get a Twilio phone number and set up webhook integration to communicate with the bot. Adding the Twilio Voice channel to your Kore.ai bot allows end users of your bot to interact with your bot using their…

Adding the Jabber Channel

To add Cisco Jabber as a channel to your Kore.ai bot, you must enable Webhook integration on your Jabber application. Adding the Jabber channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Jabber accounts. To add the Jabber channel to your bot,…

Adding the LivePerson Channel

To add LivePerson as a channel to your Kore.ai bot, you must add a bot user in LivePerson and set up the integration. Adding the LivePerson channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their LivePerson account. To add the LivePerson channel…

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer…

Adding the Telegram Channel

To add Telegram as a channel to your Kore.ai bot, you must create a bot in the Telegram platform. Adding the Telegram channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Telegram account. To add the Telegram channel to your bot, you…

Adding the LINE Channel

To add the LINE channel to your Kore.ai bot, you must set up a webhook integration to configure the connection between LINE and Kore.ai. Adding the LINE channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their LINE accounts. To add the LINE…
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