Channel Enablement

Install Sample Bot API

To get user analytics. To use this API, needs the Admin app scope of Bot Create under Bot Definition. POST https://{{host}}/api/public/samplebots/{{botId}}/add Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai BotID Required Bot ID or Stream ID. You can access it from the General Settings page of…

Channel Enablement API

Used to initiate enable a channel for a bot. To use this API, app needs the Admin API Scope of Channel Management under ChannelManagement. POST https://{{host}}/api/public/bot/channels Query Parameters Parameter Required/ Optional Description host Required Environment URL, for example, https://bots.kore.ai Body Parameters Parameter Required/ Optional Description BotId Required Bot ID –…

Adding the Skype for Business (OnPrem) Channel

This document elaborates the steps to provide support for Skype For Business Server (On-Premise) for your virtual assistant. Pre Requisites Following Server should have been installed OnPrem: Skype for Business Server 2015 Configured Auto Discovery Service Skype for Business – on-premise channel is backed with Microsoft Unified Communications Web API…

Adding the IVR-AudioCodes Channel

AudioCodes is a voice network provider with the ability to choose custom ASR and TTS engines. You can connect your bot to IVR-AudioCodes using a Webhook based integration. Before you begin, please ensure that you have administration access to your AudioCodes account for configuring the integration. Introduced in ver8.0 of…

Adding the Google Assistant channel

To add the Google Assistant channel to your Bot, you will need to build a project in ‘Actions on Google’, link it to an agent in Dialogflow, configure actions and enable fulfillment using webhook integration. Note: Google Assistant as a channel should ideally be enabled for bots that are specifically…

Adding the weChat Channel

To set up WeChat as a channel, you need to register for a WeChat Official Account. You also need to enable webhook integration for the Bots platform to send and receive messages. Please refer WeChat Official Accounts Registration Process for more information. To add the weChat Messaging channel to a…

Adding the Unblu Channel

Unblu is a Conversational Platform for Financial Services. To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot. Channel Integration Step 1: Create a Named Area Named Areas in Unblu…

Adding the Widget SDK Channel

Widgets SDK channel allows you to host widgets for presenting information from your bots and enabling interaction with your bots. To add the Widget SDK Channel to your bot, you must first register, or create an app in Bot Builder. When you create an app, you are provisioning credentials for…

Adding the WhatsApp Business Messaging Channel

To add the WhatsApp Business Messaging channel to your bot, you will need create an account on Infobip (messaging provider that enables the channel by providing single API for exchange of messages between the client and WhatsApp Business Messaging), collect a number and provide the webhook URL as generated by…

Adding the Workplace by Facebook Channel

This channel enablement flow has been modified as per the changes implemented by Facebook post ver7.2 of the product. To add the Workplace by Facebook channel to your bot, you will need a developer portal Facebook account to configure the connection between Facebook Workplace and Kore.ai. Kore.ai application needs to be…
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