Creation

Visualizing how end-users are expected to interact with the bots is a very essential exercise in building successful bots. This helps you design engaging conversations as well as simplifies the communication between business users, conversation designers, language experts, and bot developers. Designing chatbots comes with different challenges as compared to…

The Bot Builder provides a web-based tool with a repeatable process to design, develop, test, and deploy smart chatbots at an enterprise scale. You can do all this without the code, custom software, significant server space, or major changes to your infrastructure. A typical bot development lifecycle includes the following…

Before you develop a bot, understand the bot and its capabilities to help you and your business. This understanding brings clarity and efficiency to the bot development. Chatbots are artificial intelligence systems that the users interact with through text or voice interface. These interactions are straightforward, like asking a bot…

Standard Bots are the most common type of bots. With these bots, you can create dialog, alert, action, information, and knowledge task, as well as flows that map one task to another. This topic describes the basic settings required to create a new Standard Bot. Create a Standard Bot Log…