Bots

Grouping Nodes

Grouping nodes is primarily used for defining a group of nodes and representing the same in the Dialog canvas. Note that it is not a part of the dialog flow. Adding a Group Node to the Dialog Task Open the Dialog Task in which you want to add the Group…

Working with the Logic Node

The Logic Node provides a simpler experience for developers, primarily business users to use context variables and define complex transition conditions. It’s two primary functions are: Ability to manage variables and values of variables in the context object, and Ability to define nested transitions conditions. Step 1: Adding a Logic…

Working with the Form Node

Form node lets you integrate the UI Forms into a Dialog Task. This would facilitate the presentation of form to capture user inputs for specific use cases. The primary purpose of the Form Node is to represent a UI Form in the dialog task and make the form available for…

Digital Forms

This feature was released with v7.3 of the platform and is in (beta) state. The Virtual Agents engage end-users primarily using a conversational interface that typically includes an exchange of a series of messages. But oftentimes, there is a need to gather information from the end-user to proceed further. Examples…

Feature Deprecations/Discontinuations

This document lists all the deprecated features and their current status. Where applicable the suggested feature replacements are also given. Feature Status Discontinued from Deprecated from Suggested Alternative Older version of Universal Bots Deprecated upcoming releases July 4, 2020 ver7.3 An improved and intelligent version has been introduced in v7.3.0,…

Adding the Unblu Channel

Unblu is a Conversational Platform for Financial Services. To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot. Channel Integration Step 1: Create a Named Area Named Areas in Unblu…

Bot Versioning

This feature was released with v7.3 of the platform and is in (beta) state. Very often, as part of the development, you may want to mark specific stages of development as versions. The reasons could be as varied as: creating a version of the bot before proceeding to subsequent changes;…

Data Table

This feature was released with v7.3 of the platform and is in (beta) state. Kore.ai takes care of your data needs, without having to depend on external services for it. Data offering lets you define Data Tables, Table Views, and manipulate them from your Virtual Assistant. Data Tables allow you…

Query Data (View) API

Used to get data from Table View. To use this API, the app needs to be given Read access to the Table View from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/views/{{viewName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai viewName The table view form…

Query Data (Table) API

Used to get data from Data Table. To use this API, the app needs to be given Read access to the Data Table from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/tables/{{tableName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of the Table…