Channel Enablement

Adding RingCentral Glip as a channel

To set up Ringcentral Glip as a channel, you will need to create an app on Ringcentral’s Developer Portal and enable a webhook for the platform to receive messages. To add RingCentral Glip as a channel for your bot, you will need to: Create RingCentral App- To enable RingCentral as…

Adding the Amazon Alexa Channel

To add Amazon Alexa as a channel to your Kore.ai bot, you need to extract supported Dialog Tasks of this bot from Configurations tab and add to your Amazon Alexa’s Skills. Additionally, you also need to configure your bot’s Webhook URL as your Alexa Skill Set’s Service Endpoint for the…

Adding the Twilio Voice Channel

To add Twilio Voice as a channel to your Kore.ai bot, you will need to get a Twilio phone number and setup webhook integration to communicate with the bot. Adding the Twilio Voice channel to your Kore.ai Bot allows end users for your bot to interact with your bot using…

Adding the Jabber Channel

To add Jabber as a channel to your Kore.ai bot, you will need to enable Webhook integration on your Jabber application. Adding the Jabber channel to your Kore.ai Bot allows end users for your bot to interact with your bot using their Jabber accounts. To add the Jabber channel to…

Adding the LivePerson Channel

To add LivePerson as a channel to your Kore.ai bot, you will need to add a Bot user in LivePerson and setup the integration. Adding the LivePerson channel to your Kore.ai Bot allows end-users for your bot to interact with your bot using their LivePerson account.To add the LivePerson channel…

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you will need to create an App in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai Bot allows end users for your bot to interact with your bot using their Yammer accounts. To…

Adding the Telegram Channel

To add Telegram as a channel to your Kore.ai bot, you will need to create a Bot in Telegram platform. Adding the Telegram channel to your Kore.ai Bot allows end users for your bot to interact with your bot using their Telegram account.To add the Telegram channel to your Bot,…

Adding the LINE Channel

To add the LINE channel to your Kore.ai bot you will need to setup a webhook integration to configure connection between LINE and Kore.ai. Adding the LINE channel to your Kore.ai Bot allows end users for your bot to interact with your bot using their LINE accounts. To add the…

Adding the Skype for Business Channel

To set up Skype for Business as a channel, you will need to register a Bot Channel service in Azure and enable a webhook for the platform to receive messages. To enable Skype for Business, you need to: Register a Bot Channel- Login to Azure portal and register a bot…

Adding the Cisco Tropo Channel

IMPORTANT: Tropo has announced to discontinue its services. Please proceed with the channel setup only if you have a live Tropo account. You may refer here to verify the status of your Tropo account. Adding the Cisco Tropo channel to your Kore.ai Bot is a 3-step process to allow end-users…
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