Security & Compliance

Bots Platform by default stores the context of the end-users’ conversations with the bot. This context information can be used for debugging and analysis purposes. However, you might not want the platform to store this information due to the presence of sensitive data about customers or other security-related reasons. You…

On the Kore.ai Connector page, in the Security & Control module of the Bots Admin Console, you can download and configure the Kore.ai Connector Agent for Bots within your secure company intranet to provide secure communications between the Kore.ai Bots platform in the cloud and your network. Why Kore.ai Connector? Kore.ai Bots…

On the Kore.ai Single Sign-On page, in the Security & Control module of the Bots Admin Console, you can configure Single Sign-On (SSO) authentication for your Kore.ai managed users using the following: OpenID Connect Security Assertion Markup Language (SAML) WS-Federation sign-on protocol. SSO enables easy access to the Kore.ai application using your existing identity provider.…

In the Security & Control module of the Kore.ai Bots Admin Console, you can add or modify password policies (on this page), configure Single Sign-On (SSO) authentication for your domain users (see here), configure and install the Kore.ai Connector agent for Bot communications between Kore.ai and your on-premises applications using custom…