Bot Building

The Message node can be used to deliver a message to the user. Message nodes commonly follow an API, web service call, or webhook event to define their results as a formatted response. Bot responses can be formatted as follows: Plain text: Type a message in plain text. You can…

2-way SSL authentication is a certificate-based mutual authentication protocol that refers to two parties authenticating each other by verifying the provided digital certificate so that both parties are assured of the others' identity. It refers to a client (web browser or client application) authenticating themselves to a server (website or…

Node Types The following Nodes can be added to Dialog Tasks based upon your requirements: User Intent Node The user intent to be identified by the platform based on the user utterance. Every dialog will have one root intent with any number of sub-intents. For more information, see Working with…

Composite Entities help you capture multiple entity values in a user utterance. These multiple entity values can be optional and can come in any order in the user utterance. Example: Car Sales Bot: Consider the sales inquiries to car sales. Typical queries can be of the form: ‘I am interested…

The Entity Type provides the NLP Interpreter with the expected type of data from a user utterance to enhance recognition and system performance.  The Kore.ai NLP interpreter extracts the entity from the user utterance. If the user does not enter a required entity, you can define a Bot Response node…

You can implement custom authentication for your bot by providing URL from the service node to an external application that manages the authentication. The platform provides the necessary functionality to handle successful and failed authentication scenarios and manage the corresponding task flows. Bot Builder mechanism to implement custom authentication involves…

Kore.ai bots platform uses the following list to identify the organization names in user utterances. ABN AMRO Activision Blizzard (Activision Blizzard) Aditi Technologies Aditya Birla Advanced Micro Devices (AMD) Affiliated Computer Services Ahold Delhaize Air France-KLM Aitken Spence Albertson's Alfa Laval Alliance Global Amazon.com (Amazon) American Express (AMEX) American International…

Kore.ai Bots Platform supports the following colors: Color Prefix green caesious celadon chartreuse chlorochrous glaucous green greenish Kelly olivaceous pistachio porraceous prasinous smaragdine virescent virid viridian zinnober apple celery emerald lime mint olive sage brown amber bronze brown brownish brunette buff fuscous infuscate mahogany russet rust sandy sepia sienna sinopia…