Analyzing Your Bot

Conversation Flows

Conversation Flows provide a visual representation of your user journeys and give insights into commonly used tasks, utterances that guided the conversations, preferred paths, and usage details. You can also view the dropout rates at various stages of the conversation. Every user interaction session is plotted as a flow and it…

Dashboard

Kore.ai Bots Platform allows you to get real-time metrics and conversation flows from its Dashboard. This Dashboard is divided into two parts: Bot Summary to get a bird's eye view of all the bot configuration and capabilities in a place. From Usage Metrics page view real-time and standard dashboards on your…

Bot Metrics

Kore.ai records and presents all the information as part of the Bot Analyze section. Developers can gain in-depth insights into their bot’s performance at identifying and executing tasks. It lets you view necessary information for user utterances that matched and didn’t match with intents. The Analyze -> Metrics section contains…

Analyzing Your Bot

Kore.ai provides various ways to aid in Analyzing your Bot performance: Dashboard: This page gives you - a bird’s eye view of all the bot configuration and capabilities, and view real-time and standard dashboards on your Bot’s performance Conversation Flows: This can be used to visualize the journey of various bot…
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