Bot Management

Subscription Plans

The Kore.ai Platform supports e-commerce journeys for subscriptions to various plans. It supports a pay-as-you-go model where you can start using the platform with free sessions. After the free sessions, you can reload your accounts with reasonable amounts (starting from $100), and be charged only for the consumed sessions.  Usage…

Collections

Collections enable you to store multiple value sets for Environment Variables so that you can select the appropriate variable set while promoting the bot definition to a different environment without manual intervention. Note: This feature was enabled in v8.1 of the platform and is available only for the on-prem installation.…

Managing Namespace

Chances are that you have defined tens or hundreds of (Environment or Content) variables and used them in the VA definitions. These variables could have been used in defining text prompts or messages, JavaScript, transitions, and service call definitions. Loading all these variables for every single task irrespective of their…

Bot Versioning

Very often, as part of the development process, you may want to mark specific stages as versions. The reasons could be as varied as: Creating a version of the assistant before proceeding to subsequent changes; Preserving a fully tested version till the production release while continuing to work on enhancements;…

Using Bot Variables

Bot variables help you capture values that are commonly used by different tasks, nodes, and other bot elements. You can configure a bot variable as a key-value pair once in the bot settings and substitute key with value at runtime during the conversation flow. By capturing frequently used values in…

Bot Management

This article discusses the main features that allow you to manage your assistant at a high level. These include: Importing, Exporting and Deleting assistants, as well as viewing change logs. Please also read about Variables and how these can be managed. Refer here for more. Importing and Exporting Assistants Kore.ai…
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