Virtual Assistants

Setting Up Authorization using OAuth v1

OAuth v1 is an open protocol to allow secure authorization in a simple and standard method from web, mobile, and desktop applications. To use OAuth v1, you must first register an account with the web application as you will need the login credentials for that application to configure the settings…

Setting Up Authorization using oAuth v2 password grant

To define Authorization for your bot, follow these steps: Open the bot for which you want to configure an Authorization profile. Select the Build tab from the top menu. From the left menus, click Configurations -> Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization Type drop-down…

Setting Up Authorization using Basic Auth

To define Basic Authorization for your bot, follow these steps: Open the bot for which you want to configure the Basic Authorization profile. Select the Build tab from the top menu. From the left menus, click Configurations -> Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization…

Bot Authorization

Kore.ai Bot Builder Platform’s Enterprise Integration Framework provides support for multiple authentication models that can be configured at a task level for each bot to use both authenticated and unauthenticated tasks in the same configuration. Developers can build custom authentication profiles for chatbots by defining subdomains through tenancy URLs, adding…

SDK Configuration

To enable your Kore.ai Bot to communicate between your application servers and Kore.ai servers, you need to create and register an app in Kore.ai Bot Builder that specifies the callback URL for your application and generates the Client ID and Client Secret authentication tokens required for secure communications between your…

Bot Tasks

Kore.ai Bots platform supports the following types of tasks with different use cases: The following Bot tasks are available on the Kore.ai Bots Platform: Dialog Tasks Consists of multiple intents, sub-intents, and component nodes to conduct a complex conversational flow between a user and the bot. Know More Simple Tasks…

Analyzing Your Bot

Kore.ai provides various ways to aid in Analyzing your Bot performance: Summary for a bird’s eye view of all the bot configuration and capabilities. Usage Metrics: This page gives you - view real-time bot usage figures, bot activity, and bot user overview over a selected time period. Custom Dashboard: This…

Adding the Skype Channel

To add the Skype channel to your bot, you need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai bot is a three-step process to allow end-users to interact with your bot. To add the Skype channel to…

Dialog Task

Kore.ai Dialog Tasks represent a full conversational flow between a user and a virtual assistant with a network of nodes that are connected using conditions. For example, if you create a banking VA, the tasks you want your VA to do for users is to: Retrieve and monitor account balances.…

Adding the Twitter Channel

To set up Twitter as a channel, you must associate the bot with a Twitter account, define a Twitter app, and enable the integration. To add Twitter as a channel, follow the below steps: Create Twitter App - Log in to Twitter. In Twitter App Management Console, create an app…