Docs Archives - Page 33 of 39 - Kore.ai Documentation v9-1

Adding the Cisco Tropo Channel

IMPORTANT: Tropo has announced to discontinue its services. Proceed with the channel setup only if you have a live Tropo account. You can click here to verify the status of your Tropo account. Adding the Cisco Tropo channel to your Kore.ai bot is a three-step process to allow end-users of…

Adding the Microsoft Teams Channel

To add Microsoft Teams channel to your bot, you must create a bot in the Microsoft Bot Framework account to configure the connection between Microsoft Teams and Kore.ai. To add the Microsoft Teams channel to your bot, follow the below steps: Register the Bot – You must create a bot…

General Settings

To modify the general settings of a bot: Select the Build tab from the top; Click Configuration -> General Settings. General Bot Settings Modify one or more of the settings described in the following table. Field Description Bot Name The name of the Bot. When a Bot is published, the Name cannot…

Develop – Standard Bot

Standard Bots are the most common type of bots. With these bots, you can create dialog, alert, action, information, and knowledge task, as well as flows that map one task to another. This topic describes the basic settings required to create a new Standard Bot. Create a Standard Bot Log…

What’s New

This section contains release information for the Kore.ai Experience Optimization Platform v9.1 released on Oct 30th, 2021. See Major Previous Releases Virtual Assistants The following are the new features and enhancements for managing Virtual Assistants. Multilingual Virtual Assistants Virtual assistants that engage the customers in their preferred language are very…

Define a Shopping Cart Layout with Actions Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a list of search items with abstracts and then a link to a detailed list of those search items. This topic describes how…

Define a Card Layout with Group By Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

Define a Card Layout with Actions Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

Defining a Weather Info Report

While you can configure a standard Kore.ai alert to provide an alert message to a user with, for example, a weather report for the day, or daily tide report. But what if the user wants a 3-day or 10-day forecast? That's a lot of data to push into a single…

Defining a Card Layout Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…