Knowledge Graph

Taxonomy-based KG

The Kore.ai platform provides a Taxonomy-based model in the Knowledge Graph to enhance the path qualification. The default Knowledge Graph model works on a two-step model i.e. path qualification and followed by question matching. The path need not be fully qualified at all times. Even a partial path match (above…

Knowledge Graph Analysis

A careful analysis of the Knowledge Graph helps in detecting errors in your questions and the path associated with the same that hamper the user experience. Knowledge Graph Diagnosis tool helps you to identify any inefficiencies in your knowledge graphs and suggest possible corrective actions. Note that these are just…

Generation of Knowledge Graph

The performance of Kore.ai’s Knowledge Graph is based on the proper organization of the Knowledge Graph-based upon key domain terms and establishing a hierarchy. Building the FAQs is easy when you start fresh with the Knowledge Graph, but in case you have a list of questions-answer pairs converting the same…

Knowledge Graph

Kore.ai’s Knowledge Graph helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs. Instead, Knowledge Graph enables you to create an ontological structure of key domain terms and associate them with…

Knowledge Extraction

The Knowledge Graph Extraction service enables you to effortlessly move your enterprise’s existing Frequently Asked Questions (FAQ content) into bot Knowledge Graph. The feature supports the extraction from unstructured content such as web pages and PDF documents as well as from structured content such as CSV files. After completing the…

Importing and Exporting Bot Ontology

You can build a Knowledge Graph in a CSV or JSON file and upload it to a bot. Similarly, you can export the existing Knowledge Graph to CSV or JSON. Exporting a Knowledge Graph helps you edit it in a spreadsheet or import it to another Bot. There is a…

Knowledge Graph

Kore.ai Knowledge Graph (KG) helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs. Instead, Knowledge Graph enables you to create a hierarchical structure of key domain terms and associate them…