Security & Compliance

Security Settings

Apart from the sign-on, and other security settings (see here for details), you can modify default account security & control settings like data retention period, context persistence, and IP address access. Data Retention All the end-user interaction data is removed from the system, by default, after a period of 7…

Kore.ai Connector

On the Kore.ai Connector page, in the Security & Control module of the Bots Admin Console, you can download and configure the Kore.ai Connector Agent for Bots within your secure company intranet to provide secure communications between the Kore.ai Bots platform in the cloud and your network. Why Kore.ai Connector? Kore.ai Bots…

Using Single Sign-On

On the Kore.ai Single Sign-On page, in the Security & Control module of the Bots Admin Console, you can configure Single Sign-On (SSO) authentication for your Kore.ai managed users using the following: OpenID Connect Security Assertion Markup Language (SAML) WS-Federation sign-on protocol. SSO enables easy access to the Kore.ai application using your existing identity provider.…

Security & Control Module Overview

In the Security & Control module of the Kore.ai Bots Admin Console, configure Single Sign-On (SSO) authentication for your domain users (see here), configure and install the Kore.ai Connector agent for Bot communications between Kore.ai and your on-premises applications using custom Kore.ai Bots (see here), obtain and reset enterprise key for…
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