Docs

Configuring BotKit API

To configuring the Botkit Url, App, and events. To use this API, app needs the Bot Builder API scope of BotKit. PUT https://{{host}}/api/public/bot/{{BotID}}/sdkSubscription Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai BotID Bot ID or Stream ID. You can access it from the General Settings page of the…

Grouping Nodes

Grouping nodes is primarily used for defining a group of nodes and representing the same in the dialog canvas. Note that it is not a part of the dialog flow. The Group Node functionality has been enhanced in v8.1 with the objective of improving user experience with follow-ups, digressions, and…

Working with the Logic Node

The Logic Node provides a simpler experience to developers, primarily business users to use context variables and define complex transition conditions. Its two primary functions are: Ability to manage variables and values of variables in the context object. Ability to define nested transition conditions. Add a Logic Node to the…

Working with the Form Node

Form node lets you integrate the UI Forms with Dialog Task. This facilitates the presentation of form to capture user inputs for specific use cases. The primary purpose of the Form node is to represent a UI Form in the dialog task and make the form available for end-users on…

Digital Forms

This feature was released in v7.3 of the platform and is in the (beta) state. Virtual Agents engage end-users primarily using a conversational interface that typically includes an exchange of a series of messages. But oftentimes, there is a need to gather information from the end-user to proceed further. Examples…

Feature Deprecations/Discontinuations

This document lists all the deprecated features and their current status. Where applicable the suggested feature replacements are also given. Feature Status Discontinued from Deprecated from Suggested Alternative Kore.ai Directory Agent for AD Sync Deprecated upcoming releases Feb 20th, 2021 ver8.1 You can use either Cloud Connector or Public APIs…

Adding the Unblu Channel

Unblu is a Conversational Platform for Financial Services. To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot. Channel Integration Step 1: Create a Named Area Named Areas in Unblu…

Bot Versioning

This feature was released with v7.3 of the platform and is in (beta) state. Very often, as part of the development, you may want to mark specific stages of development as versions. The reasons could be as varied as: creating a version of the bot before proceeding to subsequent changes;…

Data Table

This feature was released with v7.3 of the platform and is in (beta) state. Kore.ai takes care of your data needs, without having to depend on external services for it. Data offering lets you define Data Tables, Table Views, and manipulate them from your Virtual Assistant. Data Tables allow you…

Query Data (View) API

Used to get data from Table View. To use this API, the app needs to be given Read access to the Table View from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/views/{{viewName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai viewName The table view form…