Docs

Enrollment

As the Bots Admin, you need to invite and enroll users in Kore.ai, then, if desired, select some or all of those enrolled users as managed users. This document deals with the Enrollment aspects of the Bots Admin Console. Using the Enrollment module, you can invite users directly by email…

Bots Admin Console

This section describes the Kore.ai Bots Admin Console that you can use to manage Bots and users for your company. The Kore.ai Bots Admin Console is a one-stop destination to enroll and manage Kore.ai Bot users in your organization. Prerequisites for a Bots Admin To sign up for a Bots Admin account, you must…

Web Socket Connect & RTM

Kore.ai SDK libraries use the web socket channel to communicate with Kore.ai Bots Platform. To initialize a web socket session, the Kore.ai SDKs use the following Bots Platform endpoints. When using the Kore.ai Bots Platform SDKs, only the JWT token must be generated and passed to the client SDK. Initializing…

SDK App Registration

This topic describes how to register your application and generate credentials for you clients that are required to exchange messages between your application and the Kore.ai Bots Platform. When you register your app, you will need to select a security algorithm: HS256 - Bot Builder generates and displays the Client ID…

SDK Security

The Kore.ai Bots Platform only accepts clients that are authorized to connect and exchange messages. You must register your SDK app with the Kore.ai Bots Platform in the Bot Builder tool and acquire client credentials. You can then use your client credentials to authorize the app and communication exchange between your user,…

Bot SDKs

Kore.ai offers Bots SDKs as a set of platform-specific client libraries that provide a quick and convenient way to get Kore.ai Bots Platform capability into custom applications and to provide you with more control for the Bots you build on Kore.ai Bots Platform. With just a few lines of code,…

Kore.ai Conversational Platform

Kore.ai Conversational Platform is an end-to-end platform to build, train, analyze, and manage enterprise-ready bots. It provides tools, processes, and methods to develop business-ready Chatbots or Virtual Assistants. The Kore.ai Bots Platform provides enterprises every necessary component to design, build, test, and deploy AI-powered chatbots. This one-stop solution provides a…

Flows

Starting Release 8.0.0, Flows are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Bot Builder Platform offers the unique ability to map bot tasks to other bot tasks within the same or different…

Bot Settings

After you create a bot using Bot Builder, you may need to change or define advanced and optional settings, for example, to update or add a bot icon, or description. This topic describes how to edit an existing bot. Modifying Your Bot Settings Follow these steps to open the bot's…

Action Tasks

Starting Release 8.0.0, Action Tasks are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Action tasks allow Bot users to initiate and run a Bot task in third-party applications. They collect, modify, and…