Bot Building

Alert Task – OAuth v2

We have seen how an Alert task can be set up in Kore.ai virtual assistant platform here. In this section, we will see how authorization for the alert tasks can be set up using the OAuth v2 can be set up. Setting Up OAuth v2 is the new version of…

Alert Task – OAuth v1

We have seen how an Alert task can be set up in Kore.ai virtual assistant platform here. In this section, we will see how authorization for the alert tasks can be set up using the OAuth v1. Setting Up OAuth is an open protocol to allow secure authorization in a…

Alert Task – OAuth v2 Password Grant Type

We have seen how an Alert task can be set up in Kore.ai virtual assistant platform here. In this section, we will see how authorization for the alert tasks can be set up using the OAuth v2 with password grant. Setting Up The following illustration is an example of the…

Alert Task – Basic Auth

We have seen how an Alert task can be set up in Kore.ai virtual assistant platform here. In this section, we will see how basic authorization for the alert tasks can be set up. Setting Up The following illustration is an example of the Basic Auth fields that you must…

System Commands

Using system commands user can define the bot behavior to some extent. The following is the list of available commands To manage sessions You can terminate current task/intent using commands like “Discard“, “Terminate“, “End” etc. Any previous tasks that were on hold would be resumed. You can terminate all tasks/intents…

Voice Call Properties

You can enable voice interaction with your virtual assistant, i.e., users can talk to the virtual assistant. For this, you need to enable one of the voice channels like IVR, Twilio, IVR-AudioCodes, etc and publish the bot on those channels. There are some Voice Properties you can configure to streamline…

Status Tracker

There are some jobs that are performed in the background, without distracting you from the bot builder UI like exporting the bot, training the bot, etc. You will get a notification once the task is complete. You can track the status from the Status Tracker at the bottom of the…

Grouping Nodes

Grouping nodes is primarily used for defining a group of nodes and representing the same in the dialog canvas. Note that it is not a part of the dialog flow. The Group Node functionality has been enhanced in v8.1 with the objective of improving user experience with follow-ups, digressions, and…

Working with the Logic Node

The Logic Node provides a simpler experience to developers, primarily business users to use context variables and define complex transition conditions. Its two primary functions are: Ability to manage variables and values of variables in the context object. Ability to define nested transition conditions. Add a Logic Node to the…

Working with the Form Node

Form node lets you integrate the UI Forms with Dialog Task. This facilitates the presentation of form to capture user inputs for specific use cases. The primary purpose of the Form node is to represent a UI Form in the dialog task and make the form available for end-users on…