What’s New

This is the release information for the Bots Admin v2.2 and Bot Builder v2.2 released on April 16, 2017. Bots Admin Console v2.2 This section contains the release information for the Bots Admin v2.2 released on Mar 10, 2017. Manage Builder Access - A new module page in Bots Management…

This is the release information for the Bots Admin v2.3 and Bot Builder v2.3 released on April 16, 2017. Admin Console v2.3 This section contains the release information for the Bots Admin v2.3 released on April 16, 2017. Auto Approve Bots - At the bot level, the Bots Admin can…

This is the release information for the Bot Store v2.4, Bot Admin Console v2.4, and Bot Builder v2.4 released on June 14, 2017. Bot Builder v2.4 This section contains the release information for Bot Builder v2.4 released on June 14, 2017. New Features The following list describes new features added…

This is the release information for the Bots Admin Console v4.0 and Bot Builder v4.0 released on Aug 17, 2017. Bot Behavior in Groups - For some channels, such as Slack, Kore.ai, Cisco Spark and Microsoft Teams, multiple users in a group chat can interact with the same bot in…

This is the release information for the Bots Platform v5.0 released on Sep 13, 2017. Debugging and Error Handling Enhancements – Enhancement to bot debug capability with detailed logging of all back-end (NLP & platform) and user actions for dialog tasks, action tasks and bot level functions like standard responses,…

This is the release information for the Bots Platform 6.0 released on Nov 4, 2017. Bot Ontology and Knowledge graph Enhancement to the Knowledge task capability with support to define Bot ontology and associate FAQs. The intent detection engine now works on a dual approach of Knowledge Graph and semantic…

Release 6.1 comes with a host of new features like the ability to build Universal Bots, analyze your bot’s NLP performance and fulfillment process, dynamically auto-subscribe your customers to custom notifications that are sure to enhance your bot building capabilities significantly. One of the noticeable differences in this release a…

Release 6.2 introduces Chatbot-IVR integration capability that enables developers to integrate conversational bots with your existing IVR systems. Also, in this release, we've made several signification additions to the Knowledge Graph and System Entities. Kore.ai Bots Platform now also lets developers customize the NLP parameters as every use-case demands a…

The feature enhancements in this release empower bot developers to design intelligent bots using options like context switching and improved machine learning training models. Enterprises have better control over their bot deployment strategy by taking advantage of smart bots and applying redaction techniques for information security compliance. Enhanced context switching…

This section contains release information for the Kore.ai Bots Platform v8.0 released on Oct 31st, 2020. See Major Previous Releases Highlights Get an in-depth analysis of your customer engagement with Containment Metrics. Get to know the popular flows that are leading to drop-offs or agent hand-offs. Enhance the conversational experience,…