Channel Enablement

Adding the Telegram Channel

To add Telegram as a channel to your Kore.ai bot, you will need to create a Bot in Telegram platform. Adding the Telegram channel to your Kore.ai Bot allows end users for your bot to interact with your bot using their Telegram account.To add the Telegram channel to your Bot,…

Adding the LINE Channel

To add the LINE channel to your Kore.ai bot you will need to setup a webhook integration to configure connection between LINE and Kore.ai. Adding the LINE channel to your Kore.ai Bot allows end users for your bot to interact with your bot using their LINE accounts. To add the…

Adding the Skype for Business Channel

To set up Skype for Business as a channel, you will need to register a Bot Channel service in Azure and enable a webhook for the platform to receive messages. On-premise customers seeking to add Skype for Business, click here. To enable Skype for Business, you need to: Register a…

Adding the Cisco Tropo Channel

IMPORTANT: Tropo has announced to discontinue its services. Please proceed with the channel setup only if you have a live Tropo account. You may refer here to verify the status of your Tropo account. Adding the Cisco Tropo channel to your Kore.ai Bot is a 3-step process to allow end-users…

Adding the Microsoft Teams Channel

To add the Microsoft Teams channel to your Bot, you will need to create a Bot in Microsoft Bot Framework account to configure the connection between Microsoft Teams and Kore.ai. To add the Microsoft Teams channel to your Bot, you will need to: Register the Bot – You will need…

Adding the Skype Channel

To add the Skype channel to your Bot, you will need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai Bot is a 3-step process to allow end-users to interact with your Bot. To add the Skype channel to your…

Adding the Twitter Channel

To set up Twitter as a channel, you need to associate the bot with a Twitter account, define a Twitter app and enable the integration. To add Twitter as a channel, you need to: Create Twitter App- Log on to Twitter and in Twitter App Management Console create an app…

Adding the Cisco Webex Teams

To add the  Cisco Webex Teams (formerly Cisco Spark) channel to your Bot, the developer will need to create a Bot app and also an Integration app in Cisco Webex Teams. Adding the Cisco Spark channel to your Kore.ai Bot is a 4-step process to allow end-users for your Bot…

Adding the Twilio SMS Channel

To add Twilio SMS as a channel, you will need to set up a Programmable SMS app, define the messaging service and then associate the bot with a Twilio Phone Number. When you add the Twilio channel to your bot, end-users for your bot can interact with your bot using…

Adding the Kore Channel

Adding the Kore channel to your bot allows end-users for your bot to interact with your bot using the Kore Messaging application available as a web client, desktop client, or mobile client. To add the Kore channel In the Bots section of the Bot Builder, click the Bot that you…
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