Bot Building

Managing Ignore Words and Field Memory

Developers can include words for the NLP engine to ignore when interpreting the user input for a task. Bots can then respond faster to user input and improve the probability of correct task recognition. The NLP engine comes pre-built with a large set of generic ignore words. To manage this…

Information Tasks

Starting Release 8.0.0, Information Tasks are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Information tasks are used by chatbots to look up data or pull reports for users and return easy-to-consume…

Flows

Starting Release 8.0.0, Flows are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Bot Builder Platform offers the unique ability to map bot tasks to other bot tasks within the same or different…

Action Tasks

Starting Release 8.0.0, Action Tasks are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Action tasks allow Bot users to initiate and run a Bot task in third-party applications. They collect, modify, and…

Alert Tasks

Alert Tasks deliver timely, relevant, and personalized information from enterprise systems to customers and employees by polling the relevant service in real-time or according to a user-defined schedule. These alerts contain detailed information such as name, ID, notes, amount, and more, in a variety of formats for each channel. Key…