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Bots

Banking Bot – Transfer Funds

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

Banking Bot – Update Balance

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

How to use Custom Tags to filter Bot Metrics

In this How-To, we will explore a scenario in a Banking Bot, where, various metrics will be used to analyze the bot performance. For details on what Bot Metrics are and how they are implemented in the Kore.ai Bots platform, refer here. Problem Statement A Banking Bot client can track…

Creating a Banking Bot

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

How to Configure Digital Views

In this How-To, we will explore a scenario in a Banking Bot, where with just one click user can view his/her account details. We will see how this Digital View can be presented using Panels and Widgets. Widgets can be used to trigger Dialog Tasks and display appropriate messages and…

Digital Views

Interactions with virtual agents are typically conducted using chat / messaging tools, voice channels or digital assistants. In the majority of the cases, the virtual agents respond to the user queries only when the users have requested for some information. This works well for conducting on-demand tasks that need user…

Dashboard

Note: This page refers to the Dashboard page of the Bot Admin Console, for the Dashboard of the Bot Builder refer here. Upon accessing the Bot Admin Console, you will be directed to its Dashboard page. The Dashboard page of the Bots Admin Console is your one-stop for bot activity…

Widget SDK – Message Formatting and Templates

Kore.ai Widget SDK allows you to override the default message formatting using markdown and apply templates to display custom formatted bot messages to users on the Widget SDK channel. For details on Web/Mobile SDK, refer here. Button Template Shows a clickable button in the header option. The button can be…

Bots Platform v7.1

Bots Platform v7.1 This section contains major and minor release information for the Kore.ai Bots Platform v7.1 released on Nov 2, 2019. This release includes features that help enhance the developer to better analyze by offering Custom Reports & Dashboard, engage users with Custom Small Talk and manage Knowledge Graph…

Panels & Widgets

Interactions with virtual agents are typically conducted using chat / messaging tools, voice channels or digital assistants. In the majority of the cases, the virtual agents respond to the user queries only when the users have requested for some information. This works well for conducting on-demand tasks that need user…
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