How Tos

Banking Bot – Transfer Funds

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

Banking Bot – Update Balance

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

How to use Custom Tags to filter Bot Metrics

In this How-To, we will explore a scenario in a Banking Bot, where, various metrics will be used to analyze the bot performance. For details on what Bot Metrics are and how they are implemented in the Kore.ai Bots platform, refer here. Problem Statement A Banking Bot client can track…

Creating a Banking Bot

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

How to Configure Digital Views

In this How-To, we will explore a scenario in a Banking Bot, where with just one click user can view his/her account details. We will see how this Digital View can be presented using Panels and Widgets. Widgets can be used to trigger Dialog Tasks and display appropriate messages and…

How to Configure Panels & Widgets

In this How-To, we will explore a scenario in a Banking Bot, where with just one click user can view his/her account details. We will see how Widgets can be used to trigger Dialog Tasks and display appropriate messages and how Panel can be used to hold these Widgets. We…

How to build Knowledge Graph

This How To helps to quickly build and understand the working of a Knowledge Graph for your bot. It shows how to convert an FAQ into ontology, add tags, use terms, add alternate questions, synonyms, tags, and traits. For the implementation details, refer here. Throughout this example we will be…

How to use Patterns for Intents & Entities

Using patterns can help to improve NLP interpreter accuracy. In this document, we will elaborate on the various pattern syntax and how they can be used in intent detection and entity extraction. Things to Remember: Patterns are evaluated in the order of their listing. Once a match is found the…

How to Create Custom Dashboard

In this How-To, we will explore a scenario in a Banking Bot, where, various metrics will be used to analyze the bot performance and track some trends for business needs. For details on what Custom Dashboards are and how they are implemented in the Kore.ai Bots platform, refer here. Problem…

How to use Global Variables

Kore.ai bots platform provides a way to declare and use variables within the bot. These variables can be used to capture values that are commonly used by different tasks, nodes, and other bot elements In this How-To, we will explore a scenario in a Banking Bot, where Bot Variables can…
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