Alert Task

Developers can include words for the NLP engine to ignore when interpreting the user input for a task. Bots can then respond faster to user input and improve the probability of correct task recognition. The NLP engine comes pre-built with a large set of generic ignore words. To manage this…

Alert tasks deliver timely, relevant, and personalized information from enterprise systems to customers and employees by polling the relevant service in real-time or according to a user-defined schedule. These alerts can contain detailed information, such as name, ID, notes, amount, and more, in a variety of formats for each channel.…