Docs

Setting Up Authorization using OAuth v1

OAuth v1 is an open protocol to allow secure authorization in a simple and standard method from web, mobile, and desktop applications. To use OAuth v1, you must first register an account with the web application as you will need the login credentials for that application to configure the settings…

Setting Up Authorization using oAuth v2 password grant

To define Authorization for your bot, follow these steps: Open the bot for which you want to configure an Authorization profile. Hover over the left-side navigation panel and from Settings -> Config Settings select Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization Type drop-down list, select…

Setting Up Authorization using Basic Auth

To define Basic Authorization for your bot, follow these steps: Open the bot for which you want to configure a Basic Authorization profile. Hover over the left-side navigation panel and from Settings -> Config Settings select Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization Type drop-down…

Bot Authorization

Kore.ai Bot Builder Platform’s Enterprise Integration Framework provides support for multiple authentication models that can be configured at a task level for each bot to use both authenticated and unauthenticated tasks in the same configuration. Developers can build custom authentication profiles for chatbots by defining subdomains through tenancy URLs, adding…

SDK Configuration

To enable your Kore.ai Bot to communicate between your application servers and Kore.ai servers, you need to create and register an app in Kore.ai Bot Builder that specifies the callback URL for your application, and generates the Client ID and Client Secret authentication tokens required for secure communications between your…

Bot Tasks

Kore.ai Bots platform supports the following types of tasks each meeting different use cases: The following Bot Tasks are available on the Kore.ai Bots Platform: Dialog Tasks Consists of multiple intents and sub-intents and component nodes to conduct a complex conversational flow between a user and the bot. Know More…

Analyzing Your Bot

Kore.ai provides various ways to aid in Analyzing your Bot performance: Dashboard: This page gives you - a bird’s eye view of all the bot configuration and capabilities, and view real-time and standard dashboards on your Bot’s performance Conversation Flows: This can be used to visualize the journey of various bot…

Adding the Skype Channel

To add the Skype channel to your Bot, you will need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai Bot is a 3-step process to allow end-users to interact with your Bot. To add the Skype channel to your…

Dialog Task

Kore.ai Dialog tasks represent a full conversational flow between a user and a Bot with a network of nodes that are connected using conditions. For example, if you create a banking Bot, some of the tasks you will want your Bot to do for users is to: retrieve and monitor…

Adding the Twitter Channel

To set up Twitter as a channel, you need to associate the bot with a Twitter account, define a Twitter app and enable the integration. To add Twitter as a channel, you need to: Create Twitter App- Log on to Twitter and in Twitter App Management Console create an app…