Universal Bot

Kore.ai’s Universal Bots facilitate a scalable, modular approach to bot building by linking several standard individual bots into one. Modularity: Build separate bots that address domain-specific issues and then integrate them to optimally interoperate. Scalability: Start building bots that address key use cases and keep adding additional bots to address…

Like standard bots, you can enable more than one language for universal bots, but the functionality is completely different. When you enable a new language for a standard bot, you need to upload language packs consisting of the entire bot definitions. Whereas to enable a new language for a universal…

Universal bots come with a built-in dialog task that triggers automatically for unidentified intents. You can customize this dialog task, or import another, but cannot replace it with other standard responses. You can add more nodes to the default dialog task to build a custom experience Before you Begin This…

Creating a Universal Bot involves the following major steps: Create the Basic Universal Bot Add Linked Bots Configure the Channels Test the Universal Bot Publish the Universal Bot For an overall understanding of Universal Bots click here. Step 1: Create the Basic Universal Bot Open the Bot Builder and start…

Universal Bots facilitate a scalable, modular approach to Bot building by helping you link several standard Bots into one. The Universal Bot executes the tasks and functions of the linked Bots by routing relevant utterances to the corresponding standard Bot. Once you publish a Universal Bot, changes made in the…