Virtual Assistants

How to Add Data into Data Tables from Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how data collected from the Digital Forms can be used to create the account in a Data Table. For details on what Digital Forms are and how…

Adding Data into Data Tables from UI Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how data collected from the UI Forms can be used to create the account in a Data Table. For details on what UI Forms are and how…

Updating Data in Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the data can be updated by a request from the user. For details on what Data Tables are and how it…

Adding Data to Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the required information gathered from the user can be stored. For details on what Data Tables are and how it is…

Adding the Google Assistant channel

Important: The Google Assistant Conversational Actions will be sunsetted on June 13, 2023. For details, see Conversational Actions sunset. Requirements Google Assistant as a channel should ideally be enabled for VAs that are specifically built to work on voice-based channels. Ensure to review the following before you enable Google Assistant…

Data Insert (Bulk) API

Used to insert bulk data into Data Table. Method POST Endpoint https://{{host}}/api/public/tables/{{tableName}}/bulk Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Write access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the data…

Configuring Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how Digital Forms can be used to gather all the required information from the user and create the account. For details on what Digital Forms are and…

Bots Platform v7.2

This section contains major and minor release information for the Kore.ai Bots Platform v7.2 released on Feb 8, 2020. New Features Widgets & Panels Enhance your bots to proactively present relevant information to your end-users using interactive widgets. End-users can view the widgets either on mobile devices or on the…

Adding the WeChat Channel

To set up WeChat as a channel, you need to register for a WeChat Official Account. You also need to enable webhook integrations for the XO Platform to send and receive messages. Please refer to the WeChat Official Accounts Registration Process for more information. For development purposes, you may also…

Training a Universal Bot

You can train a Universal Bot to guide it to the most relevant link bot(s) from which the intents are to be identified. You can use a combination of Invocation Phrases and Training Utterances to define the Bot Identification Training. Training a Universal Bot is essential for the following reasons:…