{"id":32358,"date":"2022-02-24T04:54:42","date_gmt":"2022-02-24T04:54:42","guid":{"rendered":"https:\/\/developer.kore.ai\/v9-3\/?p=32358"},"modified":"2022-10-05T20:46:54","modified_gmt":"2022-10-05T19:46:54","slug":"add-the-syniverse-channel","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/channel-enablement\/add-the-syniverse-channel\/","title":{"rendered":"Add the Syniverse Channel"},"content":{"rendered":"<p><span style=\"font-weight: 400\">To set up Syniverse as a channel, the developer needs to associate the bot with a Syniverse app, set up a subscription, and enable the delivery events for this app. This document explains the steps to add the Syniverse as a channel to your bot.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Create_the_App\">Create the App<\/span><\/h2>\n<p><span style=\"font-weight: 400\">To create the Syniverse app perform the following steps.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Log in to the <\/span><a href=\"https:\/\/developer.syniverse.com\/\"><span style=\"font-weight: 400\">Syniverse developer portal<\/span><\/a><span style=\"font-weight: 400\"> and navigate to the <\/span><strong>Applications<\/strong><span style=\"font-weight: 400\"> section.<\/span><\/li>\n<li style=\"font-weight: 400\"><strong><span style=\"font-weight: 400\">Click <\/span>Create New<span style=\"font-weight: 400\"> if you want to create your first app. If you want to access existing apps, click <\/span>Your App<\/strong>.<br \/><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32571\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse1.png\" alt=\"\" width=\"640\" height=\"221\" \/><\/strong><\/li>\n<li><span style=\"font-weight: 400\">In the <\/span><strong>Create App<\/strong><span style=\"font-weight: 400\"> screen, enter the app name, description, select account, and click <\/span><strong>Save<\/strong><span style=\"font-weight: 400\">.<br \/><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32574\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse2-1024x478.png\" alt=\"\" width=\"640\" height=\"299\" \/><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Capture_Auth_Keys\">Capture Auth Keys<\/span><\/h2>\n<p>Upon app creation, to capture Auth keys perform the following steps.<\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Navigate to the created app in the <\/span><strong>Applications<\/strong><span style=\"font-weight: 400\"> section and open the app.<\/span><\/li>\n<li style=\"font-weight: 400\">Use the <strong>Auth Keys <\/strong>(see the following screenshot) to complete the configuration in the Kore.ai platform and send the SMS via bot.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32623\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse3-1-1024x450.png\" alt=\"\" width=\"640\" height=\"281\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Delivery_Configurations\"><a name=\"DeliveryConfigs\"><\/a>Delivery Configurations<\/span><\/h2>\n<ol>\n<li>To set up delivery configurations, perform the following steps.<\/li>\n<li>Navigate to the <strong>Event Manager<\/strong> in the top menu bar and select <strong>Delivery Configurations<\/strong>.<br \/><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32580\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse4-1024x329.png\" alt=\"\" width=\"640\" height=\"206\" \/><\/span><\/li>\n<li><span style=\"font-weight: 400\">\u00a0If you want to use an existing delivery configuration to set up the bot\u2019s webhook URL, select one of the configurations from the displayed table (see the following screenshot), else, click <\/span><strong>New Delivery Configuration.<br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32583\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse5-1024x418.png\" alt=\"\" width=\"640\" height=\"261\" \/><\/li>\n<li><span style=\"font-weight: 400\">In the <\/span><strong>Create Delivery Configuration <\/strong><span style=\"font-weight: 400\">pop-up, enter the following values:<\/span><\/li>\n<\/ol>\n<ul>\n<li><span style=\"font-weight: 400\">Provide a <\/span><strong>Delivery Configuration Name<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><strong>Address: <\/strong><span style=\"font-weight: 400\">Copy and paste the webhook URL from your Kore bot to here.<\/span><\/li>\n<li><strong>Is Active:<\/strong><span style=\"font-weight: 400\"> Yes.<\/span><\/li>\n<li>Click <strong>Create<\/strong>.<\/li>\n<li style=\"list-style-type: none\">\u00a0<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Subscriptions\">Subscriptions<\/span><\/h2>\n<p><span style=\"font-weight: 400\">To set up subscriptions, perform the following steps.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400\">Navigate to the <\/span><strong>Event Manager<\/strong><span style=\"font-weight: 400\"> in the top menu bar and select <\/span><strong>Subscriptions<\/strong><span style=\"font-weight: 400\">.<br \/><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32586\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse6-1024x325.png\" alt=\"\" width=\"640\" height=\"203\" \/><\/li>\n<li>\u00a0If there are existing subscriptions, select one from the table to set up the event subscription (see the following screenshot), else, click <strong>New Subscription<\/strong>.<br \/><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32589\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/Syniverse7-1024x465.png\" alt=\"\" width=\"640\" height=\"291\" \/><\/strong><\/li>\n<li>In the <strong><strong>New Topic Subscription <\/strong><span style=\"font-weight: 400\">pop-up, enter the following values:<\/span><\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>Topic:<\/strong><span style=\"font-weight: 400\"> Select <\/span><strong>SCG Message<\/strong><span style=\"font-weight: 400\"> from the drop-down.<\/span><\/li>\n<li><strong>Event Type: <\/strong><span style=\"font-weight: 400\">Select <\/span><strong>mo_message_received<\/strong><span style=\"font-weight: 400\"> from the drop-down.<\/span><\/li>\n<li><strong>Delivery Configuration:<\/strong><span style=\"font-weight: 400\"> Select delivery configuration configured in the <a href=\"#DeliveryConfigs\">Delivery Configurations<\/a> section.<\/span><\/li>\n<li><strong>Start Date: <\/strong><span style=\"font-weight: 400\">Select a date from when this subscription has to be active.<\/span><\/li>\n<li><strong>End Date:<\/strong><span style=\"font-weight: 400\"> Select an end date. Leave it blank if you want this event subscription to work for a lifetime.<\/span><\/li>\n<li>Click <strong>Create<\/strong>.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Capture_Sender_ID\">Capture Sender ID<\/span><\/h2>\n<p>To obtain Sender ID, perform the following steps.<\/p>\n<ol>\n<li><span style=\"font-weight: 400\">Navigate to the <strong>Voice and Messaging Console<\/strong> in the top menu bar and, select <strong>Sender Address<\/strong> from the <strong>Messaging Accounts<\/strong> in left Navigation Menu.<br \/><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32612\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/8-2-1024x525.png\" alt=\"\" width=\"640\" height=\"328\" \/><\/li>\n<li><span style=\"font-weight: 400\">Click <\/span><strong>+Purchase or Migrate Sender Address<\/strong><span style=\"font-weight: 400\"> button to purchase a new sender Id.<\/span><\/li>\n<li>If Sender Address exists, then copy the required ID from the <strong>Sender Address Details<\/strong> (see the following screenshot).<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32615\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/9-1-1024x527.png\" alt=\"\" width=\"640\" height=\"329\" \/><\/li>\n<li><span style=\"font-weight: 400\">Enter the <strong>Sender ID<\/strong> in the <strong>Syniverse<\/strong> <strong>Configurations<\/strong> panel of the Kore.ai platform to complete the configuration.<br \/><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-32618\" src=\"https:\/\/multisite.korebots.com\/wp-content\/uploads\/sites\/29\/10-1024x562.png\" alt=\"\" width=\"640\" height=\"351\" \/><\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To set up Syniverse as a channel, the developer needs to associate the bot with a Syniverse app, set up a subscription, and enable the delivery events for this app. This document explains the steps to add the Syniverse as a channel to your bot. Create the App To create the Syniverse app perform the&#8230;<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-32358","post","type-post","status-publish","format-standard","hentry","category-channel-enablement"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/32358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/comments?post=32358"}],"version-history":[{"count":3,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/32358\/revisions"}],"predecessor-version":[{"id":48287,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/32358\/revisions\/48287"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/media?parent=32358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/categories?post=32358"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/tags?post=32358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}