{"id":22295,"date":"2019-08-16T12:43:47","date_gmt":"2019-08-16T11:43:47","guid":{"rendered":"https:\/\/developer.kore.ai\/v9-3\/?p=22295"},"modified":"2023-01-16T15:40:51","modified_gmt":"2023-01-16T15:40:51","slug":"working-with-the-confirmation-nodes","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-confirmation-nodes\/","title":{"rendered":"Confirmation Nodes"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><span style=\"font-weight: 400\">The <\/span><strong>Confirmation Node<\/strong><span style=\"font-weight: 400\"> allows you to prompt the user for a <\/span><em><span style=\"font-weight: 400\">Yes<\/span><\/em><span style=\"font-weight: 400\"> or <\/span><em><span style=\"font-weight: 400\">No<\/span><\/em><span style=\"font-weight: 400\"> answer.&nbsp; It helps when you want to verify information or allow the user to make a choice.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, in <\/span><em><span style=\"font-weight: 400\">Book Flight Bot,<\/span><\/em><span style=\"font-weight: 400\"> you can use a confirmation node to prompt the user to respond if they would like to know the weather forecast at the destination.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The confirmation node&rsquo;s conditional transitions go beyond the <\/span><em><span style=\"font-weight: 400\">If-Else<\/span><\/em><span style=\"font-weight: 400\"> expressions. The transition depends on user reply: assertion (yes) or negation (no). The <\/span><em><span style=\"font-weight: 400\">Else <\/span><\/em><span style=\"font-weight: 400\">condition comes into play if their answer isn&rsquo;t both.<\/span><\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Add_the_Node\"><span style=\"font-weight: 400\">Add the Node<\/span><\/span><\/h1>\n<p><span style=\"font-weight: 400\">Setting up a confirmation node in a dialog task involves the following steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open the dialog task to which you want to add the Confirmation node.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Add a Confirmation node in the designated place. For steps related to adding nodes, <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/chatbot-overview\/using-the-dialog-builder-tool\/#Adding_Nodes\"><span style=\"font-weight: 400\">refer here<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Confirmation window is displayed with the <\/span><strong>Component Properties<\/strong><span style=\"font-weight: 400\"> tab selected by default.<\/span><\/li>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921141257\/conf-node-added.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921141257\/conf-node-added-1024x456.png\" alt=\"\" width=\"640\" height=\"285\" class=\"alignnone size-large wp-image-45105\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921141257\/conf-node-added-1024x456.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921141257\/conf-node-added-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921141257\/conf-node-added.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Configure_the_Node\"><span style=\"font-weight: 400\">Configure the Node<\/span><\/span><\/h1>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Component_Properties\"><span style=\"font-weight: 400\">Component Properties<\/span><\/span><\/h2>\n<table style=\"background-color: #fffbea;width: 100%\" width=\"100%\">\n<tbody>\n<tr>\n<td width=\"100%\">\n<p><strong><em>Notes<\/em><\/strong><em><span style=\"font-weight: 400\">:&nbsp;<\/span><\/em><\/p>\n<ul>\n<li style=\"font-weight: 400\"><em><span style=\"font-weight: 400\">The configurations you set up or edit in these sections reflect in all other dialog tasks that use this node.&nbsp;<\/span><\/em><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400\"><em><span style=\"font-weight: 400\">This article works with the new dialog builder, you will find this feature in legacy builder at the same location i.e. Confirmation node -&gt; Component Properties.<\/span><\/em><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">To configure the component properties, follow the below steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the <\/span><strong>Component Properties<\/strong><span style=\"font-weight: 400\"> tab, under the <\/span><strong>General Settings<\/strong><span style=\"font-weight: 400\"> section, enter a <\/span><strong>Name<\/strong><span style=\"font-weight: 400\"> and a <\/span><strong>Display Name<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Under the <\/span><strong>User Prompts<\/strong><span style=\"font-weight: 400\"> section, you can compose the confirmation request either as plain text or as a JavaScript message.You can enter channel-specific messages for User Prompts using the <\/span><strong>Manage<\/strong><span style=\"font-weight: 400\"> link. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/prompt-editor\/\"><span style=\"font-weight: 400\">Using the Prompt Editor<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">To add more prompts , click <\/span><strong>Add a Prompt<\/strong><span style=\"font-weight: 400\"> and repeat the above steps.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enable the channel-specific standard formatting to <\/span><strong>Display Confirmation Options<\/strong><strong><br \/><\/strong><span style=\"font-weight: 400\">If this is not enabled, the yes\/no options will not be displayed to the end-user.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Platform detection of Yes\/No is based on the below keywords. The platform ensures that the yes\/no synonyms, including the internal ones, are processed at the same time and the earliest choice is taken. This means that something like <\/span><em><span style=\"font-weight: 400\">of course not<\/span><\/em><span style=\"font-weight: 400\"> is considered as NO, and is not mapped&nbsp; to YES because <\/span><em><span style=\"font-weight: 400\">of course<\/span><\/em><span style=\"font-weight: 400\"> could also be part of the YES synonym. Also, the yes\/no synonyms are concepts and patterns as well.<\/span><span style=\"font-weight: 400\"><br \/><\/span><strong><br \/>For yes:<\/strong><strong><br \/><\/strong><span style=\"color: #999999\"><em><span style=\"font-weight: 400\">&#8216;kay, &lt;I agree, &lt;I am&gt;, &lt;I am certain&gt;, &lt;I am listening&gt;, &lt;I am pleased to&gt;, &lt;I am sure&gt;, &lt;I can believe it&gt;, &lt;I can believe that&gt;, &lt;I can see that&gt;, &lt;I can try&gt;, &lt;I consent, &lt;I could not agree with you more, &lt;I did&gt;, &lt;I do&gt;, &lt;I give consent, &lt;I give my consent, &lt;I guess so, &lt;I have no objection, &lt;I think so, &lt;I totally agree, &lt;I understand&gt;, &lt;I will drink to that, &lt;O.K., &lt;OK, &lt;a&#8217;ight, &lt;a&#8217;right, &lt;absolutely, &lt;accept&gt;, &lt;accepted&gt;, &lt;ack, &lt;affirmative&gt;, &lt;agreed, &lt;ah yes, &lt;all right, &lt;alright, &lt;always&gt;, &lt;apparently&gt;, &lt;approved, &lt;ay, &lt;aye, &lt;be my guest, &lt;beyond a doubt&gt;, &lt;bring it on&gt;, &lt;but of course, &lt;by all means, &lt;can not argue with that, &lt;certainly&gt;, &lt;completely, &lt;confirmed, &lt;constantly&gt;, &lt;continue, &lt;correct&gt;, &lt;could be&gt;, &lt;could not have said it better, &lt;da, &lt;damn good, &lt;damn straight, &lt;definitely, &lt;delighted, &lt;do it&gt;, &lt;especially, &lt;evidently&gt;, &lt;exactly, &lt;extremely&gt;, &lt;fantastic&gt;, &lt;fine&gt;, &lt;for sure, &lt;fortune smiles on that, &lt;fully, &lt;generally, &lt;go ahead&gt;, &lt;go ahead with, &lt;he does&gt;, &lt;he is&gt;, &lt;hell yeah, &lt;highly likely&gt;, &lt;how true&gt;, &lt;i guess&gt;, &lt;in this case&gt;, &lt;indeed, &lt;indefinitely, &lt;indubitably&gt;, &lt;it does&gt;, &lt;it is&gt;, &lt;it is highly likely&gt;, &lt;it will be a pleasure to, &lt;it will be my pleasure to, &lt;it would be a pleasure, &lt;let us try&gt;, &lt;make it so&gt;, &lt;makes sense, &lt;most assuredly, &lt;most certainly, &lt;mostly&gt;, &lt;my pleasure&gt;, &lt;naturally&gt;, &lt;no doubt, &lt;no objections&gt;, &lt;no problem&gt;, &lt;nod, &lt;nods, &lt;o.k., &lt;of course, &lt;oh alright, &lt;oh okay, &lt;oh sure, &lt;ok, &lt;okey dokey, &lt;one hundred percent, &lt;only just&gt;, &lt;perfect&gt;, &lt;please do&gt;, &lt;positively, &lt;precisely, &lt;probably&gt;, &lt;right&gt;, &lt;right ,, &lt;right brah, &lt;right on, &lt;righto, &lt;righty-ho, &lt;she does&gt;, &lt;she is&gt;, &lt;shure, &lt;si, &lt;so will you, &lt;sounds wonderful, &lt;supposedly, &lt;sure, &lt;sure thing, &lt;surely, &lt;that is alright, &lt;that is correct, &lt;that is good, &lt;that is right, &lt;thats great , yes, &lt;thats great yes, &lt;they are&gt;, &lt;they do&gt;, &lt;thumbs up, &lt;totally, &lt;true&gt;, &lt;two thumbs up, &lt;uh-huh, &lt;undoubtedly, &lt;unquestionably, &lt;very well, &lt;very well indeed, &lt;we can try&gt;, &lt;we did&gt;, &lt;we do&gt;, &lt;we should try&gt;, &lt;well maybe you are right, &lt;well perhaps you are right, &lt;whatever&gt;, &lt;will do&gt;, &lt;with pleasure, &lt;without a doubt, &lt;wonderful&gt;, &lt;yah, &lt;yay, &lt;yea, &lt;yeah, &lt;yeah definitely, &lt;yeah sure, &lt;yeh, &lt;yep, &lt;yeppers, &lt;yes, &lt;yes please, &lt;yes really, &lt;yip, &lt;you are right, &lt;you bet&gt;, &lt;you could say that&gt;, &lt;you may, &lt;you may be right, &lt;you may have a point, &lt;yup, &lt;yuppers, I would say so, Y, d&#8217;accord, it_is_ok, its_ok, okay, okey, positive, right-o, touche, why_not, will_be_nice, ya, yes, yo, you_bet_you, ys<\/span><\/em><\/span><span style=\"font-weight: 400\"><br \/><strong><br \/>For no:<br \/><\/strong><\/span><em><span style=\"color: #999999\">&lt;I am afraid I disagree with you, &lt;I am afraid I do not agree, &lt;I am afraid not, &lt;I am not sure I agree, &lt;I am not sure that I, &lt;I could not disagree more, &lt;I disagree, &lt;I do not&gt;, &lt;I do not agree, &lt;I do not believe it&gt;, &lt;I do not believe so, &lt;I do not believe you&gt;, &lt;I do not think so, &lt;I do not want to&gt;, &lt;I dont think so, &lt;I doubt it, &lt;I just do not get it, &lt;I refuse&gt;, &lt;I think not, &lt;I will not&gt;, &lt;I would not&gt;, &lt;but no, &lt;but of course not, &lt;by no means, &lt;come off it, &lt;did not&gt;, &lt;disagree, &lt;do not be absurd, &lt;do not be ridiculous, &lt;do not be silly, &lt;do not be stupid, &lt;does not seem likely&gt;, &lt;does not seem possible&gt;, &lt;doubtful, &lt;false&gt;, &lt;fat chance, &lt;fortune does not smile on that, &lt;get out&gt;, &lt;get real, &lt;hardly, &lt;he does not&gt;, &lt;he is not&gt;, &lt;hell no, &lt;horse hockey, &lt;if you say so, &lt;iie, &lt;impossible, &lt;improbable, &lt;inconceivable&gt;, &lt;it does not&gt;, &lt;it is not&gt;, &lt;it is not possible, &lt;it is unlikely&gt;, &lt;me thinks not, &lt;most certainly not, &lt;naaah, &lt;naah, &lt;nah, &lt;naw, &lt;nay, &lt;neah, &lt;negative, &lt;neither, &lt;neither of these, &lt;never, &lt;never&gt;, &lt;never mind&gt;, &lt;no, &lt;no&gt;, &lt;no !, &lt;no ,, &lt;no -, &lt;no ., &lt;no I am fine, &lt;no I am good, &lt;no I am ok, &lt;no can do, &lt;no chance&gt;, &lt;no thank you, &lt;no thanks, &lt;no way, &lt;no way&gt;, &lt;none, &lt;none of them, &lt;none of these, &lt;noo, &lt;nope, &lt;not a chance, &lt;not a prayer&gt;, &lt;not a snowball &#8216;s chance in hell, &lt;not any of them, &lt;not at all, &lt;not at all&gt;, &lt;not at the moment, &lt;not by a long shot, &lt;not by any means, &lt;not especially, &lt;not exactly, &lt;not in a million years, &lt;not likely&gt;, &lt;not many&gt;, &lt;not much&gt;, &lt;not on your life, &lt;not particularly, &lt;not really, &lt;not so much&gt;, &lt;not sure, &lt;not that I know of, &lt;not to my knowledge&gt;, &lt;not to speak of, &lt;not very often&gt;, &lt;nuts to you, &lt;of course not, &lt;oh come on, &lt;on the contrary&gt;, &lt;rubbish, &lt;seldom, &lt;she does not&gt;, &lt;she is not&gt;, &lt;strange, &lt;surely not, &lt;that is impossible, &lt;that is rubbish, &lt;that is unbelievable, &lt;there is no reason to think so, &lt;they are not&gt;, &lt;they do not&gt;, &lt;thinks not, &lt;uh-hu, &lt;uh-uh, &lt;uhuh, &lt;unbelievable, &lt;unfortunately not, &lt;unlikely, &lt;unlikely&gt;, &lt;we do not&gt;, &lt;yeah yeah, &lt;you are dead wrong, &lt;you are having me on, &lt;you are joking, &lt;you are kidding, &lt;you are not serious, &lt;you are winding me up, &lt;you can not be serious, &lt;you have got that wrong, &lt;you have got to be kidding, &lt;you must be joking, &lt;you must be kidding, N, do_not, instead, maybe_at_another_time, n, neither, no, not_OK, not_at_a_time, not_ever, not_now, nothing\n<p>&nbsp;<\/p>\n<p><\/span><\/em>In both cases, &ldquo;&lt;&rdquo; means the start of the sentence and &ldquo;&gt;&rdquo; means the end of the sentence. So, many of these words are only treated as a <em><span>yes<\/span><\/em><span> or <\/span><em><span>no<\/span><\/em><span> if they appear at the start or the end of an utterance, not in the middle.<\/p>\n<p><\/span>You can also add context-specific <strong>Synonyms<\/strong><span> for <\/span><em><span>Yes<\/span><\/em><span> and <\/span><em><span>No<\/span><\/em><span> within the Confirmation node to suit the dialog&rsquo;s context.<\/p>\n<p><\/span>The Platform can identify the emojis in user utterance and consider them for confirmation\/rejection, for example, a thumbs-up emoji will be taken to mean confirmation from the user.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142121\/confirmation-node-synonym.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142121\/confirmation-node-synonym.png\" alt=\"\" width=\"361\" height=\"601\" class=\"alignnone size-large wp-image-45111\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400\">In the <\/span><strong>Variable Namespaces<\/strong><span style=\"font-weight: 400\"> section, associate the variable namespaces to execute this node and its transitions. This option is visible only when the Variable Namespace is enabled for the assistant you are working with. You can go with the task level settings or customize it for this node. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-settings\/bot-management\/managing-namespace\/\"><span style=\"font-weight: 400\">Managing Namespace<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142028\/component-properties1.gif\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142028\/component-properties1.gif\" alt=\"\" width=\"350\" height=\"552\" class=\"alignnone size-large wp-image-45108\" \/><\/a><\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Instance_Properties\"><span style=\"font-weight: 400\">Instance Properties<\/span><\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the Confirmation Component Properties window, click the <\/span><strong>Instance Properties<\/strong><span style=\"font-weight: 400\"> tab.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Under the <\/span><strong>Interruptions Behavior<\/strong><span style=\"font-weight: 400\"> section, you can configure the interruptions behavior for this node.<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"background-color: #fffbea\"><strong><em>Note:<\/em><\/strong><em><span style=\"font-weight: 400\"> The settings in the Instance Properties tab are specific to the current task and do not reflect in other dialog tasks that use this node.<\/span><\/em><\/span><\/li>\n<ol>\n<li style=\"font-weight: 400\"><strong>Use the task level &lsquo;Interruptions Behavior&rsquo; setting<\/strong><span style=\"font-weight: 400\">: The VA refers to the Interruptions Behavior settings set at the dialog task level.<\/span><\/li>\n<li style=\"font-weight: 400\"><strong>Customize for this node option:<\/strong><span style=\"font-weight: 400\"> You can customize the Interruptions Behavior settings for this node by selecting this option and configuring it. Refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/bot-intelligence-bots\/interruption-handling-context-switching-intents\/\"><span style=\"font-weight: 400\">Interruption Handling and Context Switching<\/span><\/a><span style=\"font-weight: 400\"> article for more information.<\/span><\/li>\n<\/ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Under the<\/span><strong> Precedence <\/strong><span style=\"font-weight: 400\">section, when the user&rsquo;s input for an entity consists of a valid value for the entity and another intent, you can control the experience by choosing between <\/span><em><span style=\"font-weight: 400\">Intent over Entity<\/span><\/em><span style=\"font-weight: 400\"> or <\/span><em><span style=\"font-weight: 400\">Entity over Intent<\/span><\/em><span style=\"font-weight: 400\"> options. For example, if a <\/span><em><span style=\"font-weight: 400\">Flight Booking<\/span><\/em><span style=\"font-weight: 400\"> assistant prompts for the destination and the user enters, <\/span><em><span style=\"font-weight: 400\">Bangalore, how&rsquo;s the weather there?<\/span><\/em><span style=\"font-weight: 400\"> you can define how the bot responds in such cases; pick the entity and add the intent to the follow-up intents stack or go ahead with the intent first based upon the <\/span><strong>Interruptions Behavior<\/strong><span style=\"font-weight: 400\"> settings.<\/span><\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142421\/conf-instance-properties1.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142421\/conf-instance-properties1.png\" alt=\"\" width=\"346\" height=\"476\" class=\"alignnone size-large wp-image-45117\" \/><\/a><\/p>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Under the <\/span><strong>Custom Tags<\/strong><span style=\"font-weight: 400\"> section, add tags to build custom profiles of your VA conversations. <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/custom-meta-tags\/\"><span style=\"font-weight: 400\">Click here for more<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142325\/conf-instance-properties2.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142325\/conf-instance-properties2.png\" alt=\"\" width=\"349\" height=\"478\" class=\"alignnone size-large wp-image-45114\" \/><\/a><\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"IVR_Properties\"><span style=\"font-weight: 400\">IVR Properties<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">You can use this tab to define the input mode, grammar, prompts, and call behavior parameters for this node to use in the IVR Channel. This is done at the node level. <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/advanced-topics\/ivr-integration\/ivr-integration\/#ivr-settings-field-reference\"><span style=\"font-weight: 400\">Click here for details<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142454\/conf-ivr.gif\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142454\/conf-ivr.gif\" alt=\"\" width=\"346\" height=\"568\" class=\"alignnone size-large wp-image-45120\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Connections_Properties\"><span style=\"font-weight: 400\">Connections Properties<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">The Confirmation node&rsquo;s conditional transitions go beyond the If-Else expressions used for the other nodes. You can define conditional expression based on a context object value, else a user assertion (yes), or else user negation (no). Beyond the three, you can define a fallback <\/span><em><span style=\"font-weight: 400\">Else<\/span><\/em><span style=\"font-weight: 400\"> condition to trigger.&nbsp;<\/span><\/p>\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: These conditions are applicable only for this instance and will not affect the node when being used in any other dialog.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400\">For details on how to work with connection conditions, please see <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-conditions\/\"><span style=\"font-weight: 400\">Adding IF-Else Conditions to Node Connections.&nbsp;<\/span><\/a><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142523\/conf-connections.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220921142523\/conf-connections.png\" alt=\"\" width=\"354\" height=\"689\" class=\"alignnone size-large wp-image-45123\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>[vc_raw_html]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[\/vc_raw_html]<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"The Confirmation Node allows you to prompt the user for a Yes or No answer.&nbsp; It helps when you want to verify information or allow the user to make a choice. For example, in Book Flight Bot, you can use a confirmation node to prompt the user to respond if they would like to know...","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-22295","post","type-post","status-publish","format-standard","hentry","category-dialog-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/22295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/comments?post=22295"}],"version-history":[{"count":26,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/22295\/revisions"}],"predecessor-version":[{"id":51277,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/22295\/revisions\/51277"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/media?parent=22295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/categories?post=22295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/tags?post=22295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}