{"id":17936,"date":"2016-11-30T19:25:05","date_gmt":"2016-11-30T19:25:05","guid":{"rendered":"https:\/\/developer.kore.com\/?post_type=docs&#038;p=9013"},"modified":"2022-10-05T11:52:05","modified_gmt":"2022-10-05T10:52:05","slug":"dialog-tasks","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/dialog-tasks\/","title":{"rendered":"Introducing Dialog Tasks"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Dialog Tasks represent a core component of the XO Platform. Together with the <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/bot-creation\/the-conversation-designer\/\"><span style=\"font-weight: 400\">Conversation Designer<\/span><\/a><span style=\"font-weight: 400\">, it is an essential tool in building conversations that are connected to your business logic.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Each task is composed of interlinked <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-transitions\/\"><span style=\"font-weight: 400\">nodes <\/span><\/a><span style=\"font-weight: 400\">that help retrieve information, perform actions, connect with external apps, send messages to users, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To learn more and get started creating your own Dialog Tasks, first learn how to <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/navigating-dialog-tasks\/\"><span style=\"font-weight: 400\">Navigate the Dialog Builder<\/span><\/a><span style=\"font-weight: 400\"> then how to <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/chatbot-overview\/using-the-dialog-builder-tool\/\"><span style=\"font-weight: 400\">Work with Dialog Tasks<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">While working with Dialog Tasks, you will be interacting with a variety of related features, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/grouping-nodes\/\"><span style=\"font-weight: 400\">Sub-intent management &amp; Node Grouping <\/span><\/a><span style=\"font-weight: 400\">&#8211; You can configure sub-intents within a task using group nodes, or configure a task as a subintent.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-transitions\/#Component_Transitions\"><span style=\"font-weight: 400\">Component Transitions <\/span><\/a><span style=\"font-weight: 400\">&#8211; Each node can be configured to connect to other nodes according to specific if-else conditions that you can customize based on a variety of criteria.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/voice-call-properties\/\"><span style=\"font-weight: 400\">Voice and IVR integration<\/span><\/a><span style=\"font-weight: 400\"> &#8211; Relevant nodes can be integrated with voice and IVR tools so that your users may be assisted via voice as well.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/prompt-editor\/\"><span style=\"font-weight: 400\">User and Error Prompt management<\/span><\/a><span style=\"font-weight: 400\"> &#8211; Task nodes allow you to customize the messaging seen by users when they interact with that node or when there is an error.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/dialog-task\/context-object\/\"><span style=\"font-weight: 400\">The Context Object <\/span><\/a><span style=\"font-weight: 400\">&#8211; You can use the Context Object as a container for data that can be used across tasks, intents and FAQs.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Dialog Tasks are also part of the <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-builder-tool\/bot-creation\/storyboard\/\"><span style=\"font-weight: 400\">Storyboard<\/span><\/a><span style=\"font-weight: 400\"> feature, where you can see an overview of your intents, conversations and FAQs.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dialog Tasks represent a core component of the XO Platform. Together with the Conversation Designer, it is an essential tool in building conversations that are connected to your business logic.&nbsp; Each task is composed of interlinked nodes that help retrieve information, perform actions, connect with external apps, send messages to users, and more. To learn&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-17936","post","type-post","status-publish","format-standard","hentry","category-dialog-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/17936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/comments?post=17936"}],"version-history":[{"count":22,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/17936\/revisions"}],"predecessor-version":[{"id":48219,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/17936\/revisions\/48219"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/media?parent=17936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/categories?post=17936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/tags?post=17936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}