{"id":17681,"date":"2016-06-01T19:21:08","date_gmt":"2016-06-01T19:21:08","guid":{"rendered":"http:\/\/apidocs.kore.com\/?post_type=docs&#038;p=1782"},"modified":"2022-11-28T07:14:35","modified_gmt":"2022-11-28T07:14:35","slug":"how-to-access-bot-builder","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/chatbot-overview\/how-to-access-bot-builder\/","title":{"rendered":"How to Access the Platform"},"content":{"rendered":"<p>\u00a0<\/p>\n<p><span style=\"font-weight: 400\">The Kore.ai XO Platform enables you to launch enterprise-grade, AI-enabled conversational Virtual Assistants using an intuitive graphical interface for building, training, testing, and monitoring virtual assistants.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Whether you are looking to build a complex VA that has to make multiple calls to your backend systems with conditional routing, or a VA that sends contextual notifications to your users, or even a VA that responds to their queries, the XO Platform simplifies the process. .<\/span><\/p>\n<p><span style=\"font-weight: 400\">This article takes you through the basics you need to know to successfully access Kore.ai\u2019s Experience Optimization Platform.<\/span><\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Signup_Options\"><span style=\"font-weight: 400\">Signup Options<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">To access the Kore.ai XO Platform, visit<\/span><a href=\"https:\/\/bots.kore.ai\/\"> <span style=\"font-weight: 400\">https:\/\/bots.kore.ai\/<\/span><\/a><span style=\"font-weight: 400\">. You will be directed to the login page.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can sign up for Kore.ai XO Platform in any of the following two ways:<\/span><\/p>\n<ol>\n<li><strong>Create a new account<\/strong><span style=\"font-weight: 400\">: The XO Platform allows any user to sign up using their email address. You can sign up to create a personal account or even take the lead in setting up your enterprise in the Kore.ai XO Platform. After you sign up, you automatically become the account\u2019s Admin, allowing you to invite other users.<\/span><\/li>\n<li><strong>Join an existing enterprise account:<\/strong><span style=\"font-weight: 400\"> If your enterprise is already on the Kore.ai XO Platform, you can become a part of the account in one of the following ways:<\/span>\n<ul>\n<li><strong>Your enterprise account\u2019s Bots Admin sends you an invite. <\/strong><span style=\"font-weight: 400\">If you haven\u2019t already received the invitation email, reach out to them for access.<\/span><\/li>\n<li><strong>You can sign up using your enterprise email account<\/strong><span style=\"font-weight: 400\"> and you are prompted to either join the enterprise network or create your own personal account.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Single Sign-on (SSO) Account:<\/strong><span style=\"font-weight: 400\"> You can also sign up using Google, Microsoft Office or LinkedIn profiles.<\/span><\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Signing_Up_for_a_New_Account\"><span style=\"font-weight: 400\">Signing Up for a New Account<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">To sign up for a new Kore.ai XO Platform account, follow the below steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to<\/span><a href=\"https:\/\/bots.kore.ai\/botbuilder\/login\"> <span style=\"font-weight: 400\">https:\/\/bots.kore.ai\/botbuilder\/login<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the <\/span><em><span style=\"font-weight: 400\">Sign-up<\/span><\/em><span style=\"font-weight: 400\"><span style=\"font-weight: 400\"> page, enter the email ID, in the Enter your email field.<br \/><\/span><\/span><br \/>\n<table style=\"width: 100%;border-collapse: collapse;background-color: #fffbea;height: 30px\" border=\"0\">\n<tbody>\n<tr style=\"height: 30px\">\n<td style=\"width: 100%;height: 30px\">\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: If the email address is already registered, the platform initiates the sign-in workflow and prompts for the password.<\/span><\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<\/li>\n<li style=\"font-weight: 400\">Enter all the other details to create the account.<br \/>\n<table style=\"width: 100%;border-collapse: collapse;background-color: #fffbea;height: 30px\" border=\"0\">\n<tbody>\n<tr style=\"height: 30px\">\n<td style=\"width: 100%;height: 30px\">\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: The account you create is identified by the Company\/Account name. When you invite other users, the email includes this name.<\/span><\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<\/li>\n<li style=\"font-weight: 400\">Click <strong>Sign up<\/strong>. A confirmation email is sent to the email address entered. Confirm the link to sign in to the new account. Once you confirm the link, your account is created.<br \/>\n<table style=\"width: 100%;border-collapse: collapse;background-color: #fffbea;height: 82px\" border=\"0\">\n<tbody>\n<tr style=\"height: 82px\">\n<td style=\"width: 100%;height: 82px\">\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: The platform sends <\/span><\/em><strong><em>reminder emails<\/em><\/strong><em><span style=\"font-weight: 400\"> to the users who have not completed the sign up, along with the verification code. The emails are sent to the email id provided by the user during sign up at periodic intervals as per the configurations done at an application level (Kore config level), with a new verification code upon expiry of the old one.<\/span><\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<\/li>\n<li style=\"font-weight: 400\">\n<p>Additionally, you can sign up to the Kore.ai XO Platform using Google, Microsoft Office or LinkedIn profiles.<\/p>\n<\/li>\n<\/ol>\n<table style=\"width: 100.214%;border-collapse: collapse;background-color: #fffbea;height: 30px\" border=\"0\">\n<tbody>\n<tr style=\"height: 30px\">\n<td style=\"width: 100%;height: 30px\">\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: <\/span><\/em><em><span style=\"font-weight: 400\">The Kore.ai XO Platform uses SAML-based authentication for completing the sign up and sign in flows.<\/span><\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113853\/login-screen-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-48208\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113853\/login-screen-2-1024x444.png\" alt=\"\" width=\"640\" height=\"278\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113853\/login-screen-2-1024x444.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113853\/login-screen-2-300x130.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113853\/login-screen-2.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Signing_in_to_the_Platform\">Signing in to the Platform<\/span><\/h2>\n<p>The Kore.ai XO Platform allows you to sign in to your account using your registered email ID and password.<\/p>\n<p>With Single Sign-on, you can sign in securely (after authentication) by using just one set of credentials. Now, the Kore.ai XO Platform offers an additional layer of security beyond username and password during account sign-in with <b>Two-Factor Authentication (2FA)<\/b>. Enabling 2FA prompts for a security code verification after you&#8217;ve entered your username and password. <a href=\"https:\/\/developer.kore.ai\/v9-3\/chatbot-overview-ja\/two-factor-authentication-for-platform-access\/#Two-Factor_Authentication_for_End_Users\">Learn more<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_XO_Platform_At-a-Glance\"><span style=\"font-weight: 400\">The XO Platform At-a-Glance<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">After you sign in to Kore.ai XO Platform, you are directed to the landing page. From this page you can access various offerings:<\/span><\/p>\n<ol>\n<li><strong>Virtual Assistants <\/strong><span style=\"font-weight: 400\">\u2013 Design, build, test, and deploy AI-powered chatbots. This is selected by default. <\/span><span style=\"font-weight: 400\">\u00a0<\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/chatbot-overview\/getting-started-bots\/\"><span style=\"font-weight: 400\">Refer here for more<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><strong>Process Apps <\/strong><span style=\"font-weight: 400\">\u2013 Build multi-step and multi-user workflows for automating internal and external processes.<\/span> <a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/process-apps\/introduction\/\"><span style=\"font-weight: 400\">Refer here for more<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><strong>Data<\/strong><span style=\"font-weight: 400\"> \u2013 Define Data Tables, Table Views, and manipulate them from your Virtual Assistants and Process Apps. This section allows you to take\u00a0 care of your data needs, without having to depend on external services.<\/span> <a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/advanced-topics\/data-as-a-service\/\"><span style=\"font-weight: 400\">Refer here for more<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><strong>Explore the Store <\/strong><span style=\"font-weight: 400\">\u2013 Explore and import template bots from the Kore.ai XO Platform online marketplace <\/span><a href=\"https:\/\/developer.kore.ai\/v9-3\/docs\/bots\/bot-store\/store\/\"><span style=\"font-weight: 400\">Refer here for more<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><strong>Help <\/strong><span style=\"font-weight: 400\">&#8211; Here is where you can find useful resources and support methods to help you develop your VA.<\/span><\/li>\n<li><strong>Account Switcher<\/strong><span style=\"font-weight: 400\"> &#8211; If you are part of more than one organization, here is where you can switch between accounts.<\/span><\/li>\n<li><strong>Profile <\/strong><span style=\"font-weight: 400\">&#8211; Here is where you can see your profile details, set the platform\u2019s language and log out.<\/span><\/li>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132200\/va-builder-landing-page.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-44491\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132200\/va-builder-landing-page-1024x456.png\" alt=\"\" width=\"640\" height=\"285\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132200\/va-builder-landing-page-1024x456.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132200\/va-builder-landing-page-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132200\/va-builder-landing-page.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a> <div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Inviting_Users_to_your_Virtual_Assistant\"><span style=\"font-weight: 400\">Inviting Users to your Virtual Assistant<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">Account administrators can add other enterprise users to the account by inviting them from the <\/span><strong>Bots Admin<\/strong><span style=\"font-weight: 400\"> portal.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To invite users to your Kore.ai XO Platform account, follow the below steps:<\/span><\/p>\n<ol>\n<ol>\n<li><span style=\"font-weight: 400\">Sign in to the <\/span><strong><em>Bots Admin<\/em><\/strong> <strong>portal<\/strong><span style=\"font-weight: 400\">, at <a href=\"https:\/\/bots.kore.ai\/admin\">https:\/\/bots.kore.ai\/admin<\/a>.<\/span><\/li>\n<\/ol>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132337\/bots-admin-portal.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-44494\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132337\/bots-admin-portal-1024x434.png\" alt=\"\" width=\"640\" height=\"271\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132337\/bots-admin-portal-1024x434.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132337\/bots-admin-portal-300x127.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132337\/bots-admin-portal.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<ol>\n<ol>\n<li><span style=\"font-weight: 400\">On the left pane, select <\/span><strong>Enrollment &gt; Invite<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ol>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132829\/bots-admin-enrollment-invite-user.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-44497\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132829\/bots-admin-enrollment-invite-user-1024x456.png\" alt=\"\" width=\"640\" height=\"285\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132829\/bots-admin-enrollment-invite-user-1024x456.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132829\/bots-admin-enrollment-invite-user-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132829\/bots-admin-enrollment-invite-user.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<ol>\n<ol>\n<li><strong>Enter the email IDs<\/strong><span style=\"font-weight: 400\"> of the users you want to invite.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Click <\/span><strong>Send Invitation<\/strong><span style=\"font-weight: 400\">. An invitation email is sent to these users.<\/span><\/li>\n<\/ol>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132908\/add-new-users-to-invite.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-44500\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132908\/add-new-users-to-invite-1024x434.png\" alt=\"\" width=\"640\" height=\"271\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132908\/add-new-users-to-invite-1024x434.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132908\/add-new-users-to-invite-300x127.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914132908\/add-new-users-to-invite.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<ol>\n<li><span style=\"font-weight: 400\">When the invited user accepts the invitation, they are redirected to the Sign-up page.<\/span><\/li>\n<li><span style=\"font-weight: 400\">I<\/span><span style=\"font-weight: 400\">f the user is new to the platform, they need to enter the required details shown in step 3 to complete the registration.<\/span><\/li>\n<li><span style=\"font-weight: 400\">If the user\u2019s email address is already registered on the platform, the user is prompted to enter the password to sign in.<\/span><\/li>\n<\/ol>\n<table style=\"width: 100%;border-collapse: collapse;background-color: #fffbea\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"width: 100%\">\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: At this point, the user can only access virtual assistants built in this account and cannot build virtual assistants from the XO Platform\u00a0 for this account.<\/span><\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Giving_Access_to_the_XO_Platform\"><span style=\"font-weight: 400\">Giving Access to the XO Platform<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">After a user is invited to an account, the administrator can enable XO Platform access to these users. To give XO Platform access to an account user, follow the below steps:<\/span><\/p>\n<ol>\n<ol>\n<li><strong>Sign in to the Bots Admin<\/strong><span style=\"font-weight: 400\"> portal at <\/span><a href=\"https:\/\/bots.kore.ai\/admin\"><span style=\"font-weight: 400\">https:\/\/bots.kore.ai\/admin<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400\">On the left pane, select <\/span><strong>User Management &gt; Users<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><span style=\"font-weight: 400\">On the <\/span><em><span style=\"font-weight: 400\">Manage Users<\/span><\/em><span style=\"font-weight: 400\"> window, <\/span><strong>select the users <\/strong><span style=\"font-weight: 400\">to whom you want to grant access.<\/span><\/li>\n<\/ol>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914133137\/bots-admin-user-management.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-44503\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914133137\/bots-admin-user-management-1024x456.png\" alt=\"\" width=\"640\" height=\"285\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914133137\/bots-admin-user-management-1024x456.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914133137\/bots-admin-user-management-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20220914133137\/bots-admin-user-management.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<ol>\n<li><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">From the <\/span><em><span style=\"font-weight: 400\">Actions <\/span><\/em><span style=\"font-weight: 400\">drop-down list, select <\/span><strong>XO Platform<\/strong><span style=\"font-weight: 400\"> Access and click Apply.<\/span><\/li>\n<\/ol>\n<table style=\"width: 100%;border-collapse: collapse;background-color: #fffbea\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"width: 100%\">\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400\">: XO Platform access provided from an account gives permission to build and manage bots only in that account.<\/span><\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113859\/grant-bot-builder-access-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-48211\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113859\/grant-bot-builder-access-1-1024x434.png\" alt=\"\" width=\"640\" height=\"271\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113859\/grant-bot-builder-access-1-1024x434.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113859\/grant-bot-builder-access-1-300x127.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-3\/wp-content\/uploads\/sites\/29\/20221005113859\/grant-bot-builder-access-1.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a> <div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div 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Whether you are looking to build a complex VA that has to make multiple calls to your backend systems with conditional routing, or a VA that sends contextual&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"class_list":["post-17681","post","type-post","status-publish","format-standard","hentry","category-chatbot-overview"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/17681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/comments?post=17681"}],"version-history":[{"count":52,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/17681\/revisions"}],"predecessor-version":[{"id":49188,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/posts\/17681\/revisions\/49188"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/media?parent=17681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/categories?post=17681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-3\/wp-json\/wp\/v2\/tags?post=17681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}