Docs

Overview

A Process App is a collection of data, rules, and tasks performed to achieve business requirements. Process Apps are used to automate the business process. Automation of business processes is based on workflow rules where human tasks, data, or files are routed between users or systems depending on business rules.…

App Definition

You can define apps to securely access the data from data tables and data views. These apps can be used for: Accessing the data tables and views over public APIs; Accessing the export and import API for the definition of data tables and views. App definition includes entering the App Name…

Table Views

Table Views let you create custom datasets by joining one or more Data Tables. These definitions get converted to queries to extract data from one or more data tables by using the required joins. Definition View definition includes: Name for the table view. Description of the table view. The description…

Data Table

From the Data tab of the Bot Builder Landing Page, click Create Data Tables to create a data table. Creation Create Data Table would open New Table page where you have to enter the following details: Name of the Data Table; Description of the Data Table; Columns to be included in the…

Where to find what

This document is aimed at giving you an overview of the virtual assistant platform as a guide to the various feature offerings. Legacy UI The legacy Bot Builder has the left navigation menu which slides out on hover. New UI The new Bot builder has the elements categorized into main…

Subscription Plans

The Kore.ai Platform supports e-commerce journeys for subscriptions to various plans. It supports a pay-as-you-go model where you can start using the platform with free sessions. After the free sessions, you can reload your accounts with reasonable amounts (starting from $100), and be charged only for the consumed sessions. Usage…

Bot Action Node

The Bot Action Node can be used for any action that the bot is expected to perform without interaction with the user. It can be used as a container for service, script, webhook, logic and process nodes. This node type has been introduced in v. 9.0 of the XO Platform.…

Store

The Store is an online collection of bots that run on the Kore.ai XO Platform. The purpose of the store is to enable you as a bot developer to explore the bot’s capabilities and import them into your account.You must have a Kore.ai XO Platform account to use template bots…

Using nlMeta

At times one wants to control the flow of the virtual assistant by taking an alternate path to improve the user’s experience. Consider the following scenarios: The NLP engine might have identified an intent based on the user utterance. But a different task might be more suitable based on additional…

Alert Task – Advanced Settings

In the Advanced Settings section, you can define alert task settings for enabling and limiting the initial set of alert messages displayed to the end-user when the task is set up, define alert message reminders, and if required, prevent duplicate messages sent to the user. Learn more about Alert Tasks.…