Virtual Assistants

Adding RingCentral Glip as a channel

To set up RingCentral Glip as a channel, you must create an app in Ringcentral’s Developer Portal and enable a webhook for the platform to receive messages. To add RingCentral Glip as a channel for your bot, you must: Create RingCentral App - To enable RingCentral as a channel for…

Mobile SDK Push Notification

Kore.ai supports sending push notifications to mobile devices over the Mobile SDK channel. Kore mobile SDKs get embedded with the native host mobile application, which is responsible for managing push notification subscriptions with an APNS and GCM provider. The Host Mobile application server needs to host a webhook to receive…

Supported Company Names

Kore.ai bots platform uses the following list to identify the organization names in user utterances. ABN AMRO Activision Blizzard (Activision Blizzard) Aditi Technologies Aditya Birla Advanced Micro Devices (AMD) Affiliated Computer Services Ahold Delhaize Air France-KLM Aitken Spence Albertson's Alfa Laval Alliance Global Amazon.com (Amazon) American Express (AMEX) American International…

Supported Colors

Kore.ai Bots Platform supports the following colors: Color Prefix green caesious celadon chartreuse chlorochrous glaucous green greenish Kelly olivaceous pistachio porraceous prasinous smaragdine virescent virid viridian zinnober apple celery emerald lime mint olive sage brown amber bronze brown brownish brunette buff fuscous infuscate mahogany russet rust sandy sepia sienna sinopia…

Adding the Amazon Alexa Channel

To add Amazon Alexa as a channel to your Kore.ai assistant, you must extract supported Dialog Tasks of this VA from the Configurations tab and add to your Amazon Alexa’s Skills. Additionally, you must configure your VA’s Webhook URL as your Alexa Skill Set’s Service Endpoint for the XO Platform…

Adding the Twilio Voice Channel

To add Twilio Voice as a channel to your Kore.ai assistant, you must get a Twilio phone number and set up a webhook integration to communicate with the VA. Adding the Twilio Voice channel to your Kore.ai VA allows end users to interact with it using their Important Notes Twilio…

Adding the Cisco Jabber Channel

Cisco Jabber is a platform that offers multiple communication methods, and which you can integrate with the assistants built with the Kore.ai XO Platform. Adding the Jabber channel to your Kore.ai VA allows end-users to interact with it using their Jabber accounts. This article shows you how to add it…

Adding the LivePerson Channel

To add LivePerson as a channel to your Kore.ai assistant, you must add a bot user in LivePerson and set up the integration. Adding the LivePerson channel to your Kore.ai VA allows end-users to interact with your assistant using their LivePerson account. You need to be the administrator of a…

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer…

Adding the Telegram Channel

To add Telegram as a channel to your Kore.ai assistant, you must create a bot on the Telegram platform. Adding the Telegram channel to your Kore.ai VA allows end-users to interact with it using their Telegram account. You need a Telegram account to complete this procedure. To add the Telegram…