Dialog Task

WebHook Node

You can use the WebHook node to subscribe to a message and to WebHook events that capture real-time data from real-time events and show them to the user. You can use the WebHook node for server-side validation, execute business logic, or make backend server API calls. Also, you can use…

Service Node

The Service Node is a component type in a dialog task that you can use to add an API service to make REST or SOAP requests to third-party web services. You can use this node when you have the parameters needed for the API request using an entity or other…

Script Node

The Script Node allows you to write JavaScript code in a dialog task. You can use the script node to perform the following actions: Manipulate user input parameters before executing an API call. Manipulate the parameters from an API response payload before continuing with the dialog. Display custom error messages…

Entity Node

Virtual Assistants need to extract relevant information from the user utterance to fulfill the intent. Take a look at this sample utterance: Book me a flight from LA to NYC on Sunday. To act on this user intent, which is to book a flight ticket, the bot should extract the…

Introducing Dialog Tasks

Dialog Tasks represent a core component of the XO Platform. Together with the Conversation Designer, it is an essential tool in building conversations that are connected to your business logic. Each task is composed of interlinked nodes that help retrieve information, perform actions, connect with external apps, send messages to…