{"id":18127,"date":"2019-02-12T10:29:11","date_gmt":"2019-02-12T10:29:11","guid":{"rendered":"https:\/\/developer.kore.ai\/v9-2\/?post_type=docs&#038;p=16534"},"modified":"2021-08-14T08:58:54","modified_gmt":"2021-08-14T07:58:54","slug":"multi-intent-detection","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-2\/docs\/bots\/bot-intelligence\/multi-intent-detection\/","title":{"rendered":"Multi-Intent Detection"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Kore.ai NLP engine breaks conversations down to their essence and can identify and follow-up on multiple action items, or intents, from a single message. The bot can then execute tasks in a sequential and logical manner.<\/p>\n<p>You can allow the NLP engine to detect and execute multiple intents identified in a single user utterance. By default, this setting is disabled and you can enable it. Once enabled, the NLP engine identifies multiple intents in a user utterance based upon the presence of keywords like:<\/p>\n<ul>\n<li><em>later<\/em><\/li>\n<li><em>following that<\/em><\/li>\n<li><em>second<\/em><\/li>\n<li><em>then<\/em><\/li>\n<li><em>before that<\/em><\/li>\n<li><em>first<\/em><\/li>\n<li><em>beforehand<\/em><\/li>\n<li><em>prior to that<\/em><\/li>\n<\/ul>\n<p>The sequence in which these intents are executed is based on the standard phrases like <em>before that<\/em>, <em>after that<\/em>, <em>and then<\/em>, etc. in the user utterance. If no order is specified or identified by the NLP engine, then the intents are executed in the order they are present in the original utterance.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Following are the steps to enable multi-intent detection:<\/p>\n<ol>\n<li>Open the bot for which you want to add multiple intents.<\/li>\n<li>Select the\u00a0<strong>Build<\/strong> tab from the top menu.<\/li>\n<li>From the left menu, click <b>Intelligence -&gt; <\/b><b>Multi Intent Detection<\/b>.<\/li>\n<li>Turn on the toggle to enable it.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-2\/wp-content\/uploads\/sites\/26\/20210622105215\/intelligence_MultiIntent.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27890\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-2\/wp-content\/uploads\/sites\/26\/20210622105215\/intelligence_MultiIntent.png\" alt=\"\" width=\"1117\" height=\"625\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-2\/wp-content\/uploads\/sites\/26\/20210622105215\/intelligence_MultiIntent.png 1117w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-2\/wp-content\/uploads\/sites\/26\/20210622105215\/intelligence_MultiIntent-300x168.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-2\/wp-content\/uploads\/sites\/26\/20210622105215\/intelligence_MultiIntent-1024x573.png 1024w\" sizes=\"auto, (max-width: 1117px) 100vw, 1117px\" \/><\/a><\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Kore.ai NLP engine breaks conversations down to their essence and can identify and follow-up on multiple action items, or intents, from a single message. The bot can then execute tasks in a sequential and logical manner. You can allow the NLP engine to detect and execute multiple intents identified in a single user utterance. By...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-18127","post","type-post","status-publish","format-standard","hentry","category-bot-intelligence"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/posts\/18127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/comments?post=18127"}],"version-history":[{"count":7,"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/posts\/18127\/revisions"}],"predecessor-version":[{"id":30935,"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/posts\/18127\/revisions\/30935"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/media?parent=18127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/categories?post=18127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-2\/wp-json\/wp\/v2\/tags?post=18127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}