Docs

Dialog Task – Legacy Builder

In a bid to improve useability and user experience, the dialog builder was given a makeover. You are given a choice to upgrade to the new builder or continue with the legacy builder, though we encourage you to go for the upgrade. This document deals with using the legacy dialog…

Settings

The Settings section allows you to configure settings related to your Process App. You can configure or make changes to the following: General Settings Members and Roles Versioning Channels Bot Permissions Alerts Manage Apps Import & Export settings Change Logs

Forms

Digital Forms help you gather the required information from the end-user. Kore.ai’s Digital Form provides a range of input fields required to capture the details from end-users. After the user completes the form, the input is submitted to the virtual agent to proceed with the task at hand. This section…

Flow Builder

To use the Process App, you must design a process with the flow. The process builder acts as a designer that helps you to define the process flows. The following are the basic components of the process builder: Triggers – Triggers are specific events that help start the process apps…

Getting Started

You must have a Kore.ai platform account to get started with the Process App. To access and set up the Process App, follow the below steps: Go to https://bots.kore.ai/botbuilder. Log in to the Process App with valid credentials. On the landing page, you can set up your process app by…

Overview

A Process App is a collection of data, rules, and tasks performed to achieve business requirements. Process Apps are used to automate the business process. Automation of business processes is based on workflow rules where human tasks, data, or files are routed between users or systems depending on business rules.…

App Definition

You can define apps to securely access the data from data tables and data views. These apps can be used for: Accessing the data tables and views over public APIs; Accessing the export and import API for the definition of data tables and views. App definition includes entering the App Name…

Table Views

Table Views let you create custom datasets by joining one or more Data Tables. These definitions get converted to queries to extract data from one or more data tables by using the required joins. Definition View definition includes: Name for the table view. Description of the table view. The description…

Data Table

From the Data tab of the Bot Builder Landing Page, click Create Data Tables to create a data table. Creation Create Data Table would open New Table page where you have to enter the following details: Name of the Data Table; Description of the Data Table; Columns to be included in the…

Where to find what

This document is aimed at giving you an overview of the virtual assistant platform as a guide to the various feature offerings. Legacy UI The legacy Bot Builder has the left navigation menu which slides out on hover. New UI The new Bot builder has the elements categorized into main…