Docs

Defining Connections & Transitions

Node Types You can add the following nodes to dialog tasks based on your requirements: User Intent Node The user intent to be identified by the platform is based on the user utterance. Every dialog has one root intent with any number of sub-intents. For more information, refer to Working…

Smart Bots

Overview Kore.ai’s Smart Bots allow enterprises to build virtual assistants centrally and allow various teams within the enterprise to reuse and extend the Bot configurations to suit their requirements. Smart Bots expedite the bot building process by allowing new bots to inherit the configuration and tasks of pre-defined bots. For…

Universal Bots

Kore.ai’s Universal Bots facilitate a scalable, modular approach to Bot building by helping you link several Bots into one. Universal Bot is a container bot that can be linked with one or more Standard Bots. When a user interacts with the Universal Bots, it routes the user utterance to the…

Bots Platform v2.1

In this page: v2.1.1 release highlights, v2.1 release highlights. Bot Builder v2.1.1 This section contains the release information for Bot Builder v2.1.1, a minor release on Feb 22, 2017. Changes The following list describes changes to existing features in Bot Builder since the last release. Task transitions use nodeId instead…

Bots Platform v2.2

This is the release information for the Bots Admin v2.2 and Bot Builder v2.2 released on April 16, 2017. Bots Admin Console v2.2 This section contains the release information for the Bots Admin v2.2 released on Mar 10, 2017. Manage Builder Access - A new module page in Bots Management…

Bots Platform v2.3

This is the release information for the Bots Admin v2.3 and Bot Builder v2.3 released on April 16, 2017. Admin Console v2.3 This section contains the release information for the Bots Admin v2.3 released on April 16, 2017. Auto Approve Bots - At the bot level, the Bots Admin can…

Bots Platform v2.4

This is the release information for the Bot Store v2.4, Bot Admin Console v2.4, and Bot Builder v2.4 released on June 14, 2017. Bot Builder v2.4 This section contains the release information for Bot Builder v2.4 released on June 14, 2017. New Features The following list describes new features added…

Bots Platform v4.0

This is the release information for the Bots Admin Console v4.0 and Bot Builder v4.0 released on Aug 17, 2017. Bot Behavior in Groups - For some channels, such as Slack, Kore.ai, Cisco Spark and Microsoft Teams, multiple users in a group chat can interact with the same bot in…

Bots Platform v5.0

This is the release information for the Bots Platform v5.0 released on Sep 13, 2017. Debugging and Error Handling Enhancements – Enhancement to bot debug capability with detailed logging of all back-end (NLP & platform) and user actions for dialog tasks, action tasks and bot level functions like standard responses,…

Bots Platform v6.0

This is the release information for the Bots Platform 6.0 released on Nov 4, 2017. Bot Ontology and Knowledge graph Enhancement to the Knowledge task capability with support to define Bot ontology and associate FAQs. The intent detection engine now works on a dual approach of Knowledge Graph and semantic…