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Using Content Variables

Kore.ai bots platform provides a way to declare and use variables within the bot. These variables can be used to capture values that are commonly used by different tasks, nodes, and other bot elements In this How-To, we will explore a scenario in a Banking Bot, where Bot Variables can…

How to extract FAQs into Knowledge Graph

This is document details steps in building Knowledge Graph for a Banking Bot by extracting FAQs from two sources – a PDF file and a website URL. This page gives a step-by-step instruction for Knowledge Extraction, to build a Knowledge Graph from scratch, refer to this document. Problem Statement The…

Using Assistant Functions

In this How-To, we will explore a scenario in a Banking Bot, where Bot Functions can be used to reuse a piece of functionality. We will see how the expenditure report can be programmed as a function and can be used for both Savings Account and Credit Card. For details…

Creating Transfer Funds Task

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

Creating Balance Tasks

This is document details steps in creating a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites: You must have signed up with the Kore.ai Bots Platform You must be aware of the basics of Bot building…

Using Custom Tags to filter Assistant Metrics

In this How-To, we will explore a scenario in a Banking Bot, where, various metrics will be used to analyze the bot performance. For details on what Bot Metrics are and how they are implemented in the Kore.ai Bots platform, refer here. Problem Statement A Banking Bot client can track…

Creating a Banking Assistant

This document helps you create a sample banking bot. This bot is used in various use case scenarios presented in the How-Tos section of the developer documentation. Prerequisites The following are the prerequisites: You must have signed up with the Kore.ai Bots Platform. You must be aware of the basics…

Configuring Digital Views

In this How-To, we will explore a scenario in a Banking Bot, where with just one click user can view his/her account details. We will see how this Digital View can be presented using Panels and Widgets. Widgets can be used to trigger Dialog Tasks and display appropriate messages and…

Digital Views

Interactions with virtual agents are typically conducted using chat/messaging tools, voice channels, or digital assistants. In the majority of the cases, the virtual agents respond to the user queries only when the users have requested some information. This works well for conducting on-demand tasks that need user input for execution…

Dashboard

Note: This page refers to the Dashboard page of the Bot Admin Console, for the Dashboard of the Bot Builder refer here. Upon accessing the Bot Admin Console, you will be directed to its Dashboard page. The Dashboard page of the Bots Admin Console is your one-stop for bot activity…
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