Virtual Assistants

Data Delete API

Used to delete data from Data Table. To use this API, the app needs to be given Read and Delete access to the Data Table from the Data Definition in DaaS (see here for details) DELETE https://{{host}}/api/public/tables/{{tableName}} Kore.ai Bots Platform provides access to bot development using secured APIs. Refer here…

Data Update API

Used to update data into Data Table. To use this API, the app needs to be given Read and Write access to the Data Table from the Data Definition in DaaS (see here for details) PUT https://{{host}}/api/public/tables/{{tableName}} Kore.ai Bots Platform provides access to bot development using secured APIs. Refer here…

Data Insert API

Used to insert data into Data Table. To use this API, the app needs to be given Write access to the Data Table from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/tables/{{tableName}} Kore.ai Bots Platform provides access to its features using secured APIs. Refer here to learn…

Kore.ai Beta Features

Time and again you would have seen this symbol, , next to some of the Kore.ai Bot Builder features, and must have wondered about it. In this page, we explain its meaning and implications. implies that the feature thus marked is a Beta feature. It is a feature that we couldn’t…

Multi-lingual Bot Behavior

In the case of multi-lingual bots, while much of the bot behavior does not change with the language, but the language semantics does impose some restrictions. In this document we will list out the different behaviors that would be language-dependent, so you as bot developer can cater for such scenarios.…

How to use Protect User Inputs

Chances are that you might want to protect user data from possible threats. Kore.ai allows you to redact sensitive personal information or personally identifiable information. In this How-To, we will explore a scenario in a Banking Bot, where user-entered email id needs to be redacted. For details on what Redacting…

How to manage Bot Release Lifecycle

In this How-To, we will explore a scenario wherein your organization has set up multiple stages before a bot is finally made available to the end-users for the purpose of bot development, testing, pilot and production release. Problem Statement Consider the case wherein the developer has completed the bot development…

Use Case Examples

On this page, you will find links to various scenarios in bot development that you might find handy. While most of them are use case or example-driven, some are instructional but very useful. Do try them out. How toBot SolutionsBest PracticesWhere to startWhere to find whatHow to How to use…

Using Content Variables

Kore.ai bots platform provides a way to declare and use variables within the bot. These variables can be used to capture values that are commonly used by different tasks, nodes, and other bot elements In this How-To, we will explore a scenario in a Banking Bot, where Bot Variables can…

How to extract FAQs into Knowledge Graph

This is document details steps in building Knowledge Graph for a Banking Bot by extracting FAQs from two sources – a PDF file and a website URL. This page gives a step-by-step instruction for Knowledge Extraction, to build a Knowledge Graph from scratch, refer to this document. Problem Statement The…