Overview

How to Access the Platform

Kore.ai’s XO Platform enables you to launch enterprise-grade, AI-enabled conversational Virtual Assistants using Bot Builder; an intuitive graphical interface for building, training, testing, and monitoring virtual assistants. Whether you are looking to build a complex VA that has to make multiple calls to your backend systems with conditional routing, or…

Virtual Assistant Concepts and Terminology

This section helps you with the key terms and concepts related to the Kore.ai's XO Platform. Virtual Assistant A virtual assistant (VA) acts as an intelligent intermediary between people, digital systems, and internet-enabled things. Using machine learning, natural language processing, and other forms of advanced software, VAs can handle complex…

Building a Virtual Assistant

This section contains topics that describe the process of creating and publishing bots using the Kore.ai Bot Builder tool. If you are new to Bot Builder and want to familiarize with the terms and concepts we use, refer to VA Concepts. Build your Virtual Assistant Once you get access to…