Channel Enablement

To add LivePerson as a channel to your Kore.ai bot, you must add a bot user in LivePerson and set up the integration. Adding the LivePerson channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their LivePerson account. To add the LivePerson channel…

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer…

To add Telegram as a channel to your Kore.ai bot, you must create a bot in the Telegram platform. Adding the Telegram channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Telegram account. To add the Telegram channel to your bot, you…

To add the LINE channel to your Kore.ai bot, you must set up a webhook integration to configure the connection between LINE and Kore.ai. Adding the LINE channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their LINE accounts. To add the LINE…

To set up Skype for Business as a channel, you must register a Bot Channel service in Azure and enable a webhook for the platform to receive messages. To enable Skype for Business, follow the below steps: Register a Bot Channel - Log in to the Azure portal and register…

IMPORTANT: Tropo has announced to discontinue its services. Proceed with the channel setup only if you have a live Tropo account. You can click here to verify the status of your Tropo account. Adding the Cisco Tropo channel to your Kore.ai bot is a three-step process to allow end-users of…

To add Microsoft Teams channel to your bot, you must create a bot in the Microsoft Bot Framework account to configure the connection between Microsoft Teams and Kore.ai. Note: You need an active subscription to Azure services with admin access to subscribe for a new Azure service. To add the…

To add the Skype channel to your bot, you need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai bot is a three-step process to allow end-users to interact with your bot. To add the Skype channel to…

To set up Twitter as a channel, you must associate the bot with a Twitter account, define a Twitter app, and enable the integration. To add Twitter as a channel, follow the below steps: Create Twitter App - Log in to Twitter. In Twitter App Management Console, create an app…

To add the Cisco Webex Teams (formerly Cisco Spark) channel to your bot, the developer must create a bot app and an integration app in Cisco Webex Teams. Adding the Cisco Spark channel to your Kore.ai bot is a four-step process to allow end-users of your bot to interact with…