Dialog Task

You can implement custom authentication for your bot by providing URL from the service node to an external application that manages the authentication. The platform provides the necessary functionality to handle successful and failed authentication scenarios and manage the corresponding task flows. Bot Builder mechanism to implement custom authentication involves…

Kore.ai bots platform uses the following list to identify the organization names in user utterances. ABN AMRO Activision Blizzard (Activision Blizzard) Aditi Technologies Aditya Birla Advanced Micro Devices (AMD) Affiliated Computer Services Ahold Delhaize Air France-KLM Aitken Spence Albertson's Alfa Laval Alliance Global Amazon.com (Amazon) American Express (AMEX) American International…

Kore.ai Bots Platform supports the following colors: Color Prefix green caesious celadon chartreuse chlorochrous glaucous green greenish Kelly olivaceous pistachio porraceous prasinous smaragdine virescent virid viridian zinnober apple celery emerald lime mint olive sage brown amber bronze brown brownish brunette buff fuscous infuscate mahogany russet rust sandy sepia sienna sinopia…

The Agent Transfer Node transfers the communications from the VA to a live agent. You can use the Agent Transfer node in a conditional dialog flow to move a user to a conversation with a live agent. For example, the VA cannot identify the user intent, or when tone analysis…

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

While you can configure a standard Kore.ai alert to provide an alert message to a user with, for example, a weather report for the day, or daily tide report. But what if the user wants a 3-day or 10-day forecast? That's a lot of data to push into a single…

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a table…

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a table…

You can use the WebHook node to subscribe to a message and WebHook events to capture real-time data from real-time events to show them to the user. You can use the WebHook node for server-side validation, execute business logic, or make backend server API calls. Also, you can use the…